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VEVOR Drain Cleaner Machine 30m x 10.5mm, Auto Feed Sewer Snake Auger on Wheels - with 8 Cutters & Air-Activated Foot Switch for 50mm to 100mm Pipes

Customer Reviews for VEVOR Drain Cleaner Machine 30m x 10.5mm, Auto Feed Sewer Snake Auger on Wheels - with 8 Cutters & Air-Activated Foot Switch for 50mm to 100mm Pipes

100 ft x 3/8 in

Customer Reviews

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Mike Mike
na
don’t know, NEVER received the item!!!🤬
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Kevin Elliott Kevin Elliott
Does not have a worry free return policy
I bought the wrong size and they refuse to let me return.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Ivy Ivy
Owner
This machine was the worst I had used. The power cable was only a foot long, that’s ridiculous, you can’t plug anywhere unless you have an extended cable. It fail on my first use. Worse ever, not recommended
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mohammad Mehyar Mohammad Mehyar
Owner
Short review i used it 2 times and that thing broke. Contacting customer service didn't help at all. Over $300 of lost
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Carlos Cordova Carlos Cordova
I don't recommend it
I bought this 50ft. × 1/2" snake, it has a good motor but is kind of slow, so heavy to lift, too bulky, its hard to make it fit in a trunk. The worst is that the nuts securing the wheels come off alot, no matter how much you tighten it they come off, I just lost one and now I can roll my snake around on the wheels. Also, while snaking a drain the screw and the auger tip came off. Yes, they came.off while doing the job and obviously clogging even more the drain.so disappointed. Don't buy this always go for known brands like ridgid or milwaukee.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Garry Gibson Garry Gibson
Home owner
Disappointed in the product doesn’t work very well have purchased a lot of other products from your company been very happy with them, but this just doesn’t work like it should not happy ,
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jay edmonton Jay edmonton
Worst machine
Save your money one and done
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
MAXIME MAXIME
devis
MAUVAISE QUALITE
0 people found this helpful
Customer Service Reply: Bonjour, nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement !
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Fred Fred
machine
machine nooit ontvangen
0 people found this helpful
Customer Service Reply: We hebben gemerkt dat het probleem dat u heeft gemeld, is opgelost via e-mailcommunicatie. We zijn blij dat uw probleem snel is opgelost. Als u nog vragen heeft, kunt u gerust opnieuw contact met ons opnemen. We bieden ook onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft ondervonden. We hebben dit probleem opgemerkt en zullen het terugkoppelen aan onze logistieke partner om het bezorgproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze diensten te verbeteren.
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H de Moroges H de Moroges
Acheteur
Bonjour, Je n'ai pas été livré, je n'ai aucune nouvelle de mon achat !!!!!!! Merci de faire le nécessaire, pour que je récupère mon appareil de débouchage. Salutations. H de Moroges Tél : 06 08 26 98 23 Mail : hmoroges@orange.fr
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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