Customer Reviews for VEVOR Drain Cleaner Machine 30m x 10.5mm, Auto Feed Sewer Snake Auger on Wheels - with 8 Cutters & Air-Activated Foot Switch for 50mm to 100mm Pipes

BON PRODUIT CONFORME AU DESCRIPTIF MAIS PAS DE NOTICE EN FRANCAIS+ AUCUN MOYEN DE RECUPERER UNE FACTURE SUR LE SITE

Never buy anything again from this company . Don’t trust is any free return. Give me hard time when I want to return this item and the company said I have to pay for return the shipping. Or give me partial from now he money and you keep it. It’s pushing me to keep the item. Never order any thing again for this website nam .

The cable kinked on the first use and needs to be replaced because it will not retract into the drum.

Purchased August 10, 2026. Used it to clean a 6" downspout line about 75' long worked great. The next day went to clean a 3" floor drain line and got in about 35' did not feel any binding or any thing and then it snapped inside the drum. Can't get the cable to move. The cable snapped way to easy, didn't feel any resistance on the cable or binding. Big disappointment, not very happy

How do we get the cable retract? We have tried everything and read the instructions but it still will not retract. It was cheaper to hire a plumber than to get this thing. Want to sell it.

It’s insanely heavy, so if you have stairs you might have to be careful. It wasn’t as easy to use as it said, and the wire speed was slow.

I purchased this machine on 9/18/2026. Order # 26091800942412524546. I also purchased the Protection Plan # 20260918VSP9953089938638. When the package arrived, it did not show any visible signs of damage so after unboxing and setting up I proceeded to plug machine in and follow the procedures to operate. The machine seemed to try to start and then just started to make a humming sound. I repeatably went over the starting procedures but the machine just continued to hum. This was over the weekend. Come Monday I went to the Vevor site and explained the situation to Chat. Customer support instructed me to send them a video of what happened. I did so 3 times. It seems between using the chat feature and e-mailing back and forth I ended up with about four ticket numbers and no resolution. I still have not received a resolution to this problem after I have complied with all requests and have this protection plan that is not worth the paper it is written on. Michael David 215-303-0622 Philadelphia PA I have also attached the videos to this review.

Machine arrived with cable bound up in drum

Don’t Buy This Product From These cheap Site Its Very Bad Quality Product Its twisted My hand and also Stuck in Drum Totally waste of money And the customer want proof of injury and after they told me if you want refund just distroy the product How can i do this shit I attached the pictures of shit product and also chat with shit vevor company

I ordered this machine thinking it would save time but injured my arm when it couldn't even get pass the first trap causing a hugh whiplash. Rented another machine from Hone Depot and got the job done in 20mins. WTf is this garbage. Requesting a refund.