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VEVOR Drain Cleaner Machine 15m x 13mm, Manual Feed Sewer Snake Auger with 4 Cutters & Air-Activated Foot Switch for 50mm to 150mm Pipes

Customer Reviews for VEVOR Drain Cleaner Machine 15m x 13mm, Manual Feed Sewer Snake Auger with 4 Cutters & Air-Activated Foot Switch for 50mm to 150mm Pipes

∅13mm x 15m Enclosed

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Michael Curtis Michael Curtis
Manual feed 75’ 1/2” - works but kind of doesn’t.
I chose the manual feed unit for the weight and since I only need to go out about 30’. Trying to get the cable back in is nearly impossible. It does not coil properly at all. It binds up at the back instead of the coils shifting forward to spread them out. I regret buying it and may have to sell it. I cannot get it back in no matter what I have tried. I managed to get everything except about 10’ and the coiled cables looks so messy. I should have bought the powered feed unit and dealt with the heavier weight. I assume it would coil properly because of the motorized coiil movement. Very disappiointed.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
garyzhang_ca garyzhang_ca
Not good for house use
Cannot be used for residential kitchen sink pipes with 90 degrees or U shapes. It could not go through a 90 degree and almost got stuck at U shape.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Drain cleaner Drain cleaner
Drain cleaner
Broke after 5 minutes
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mario mario
le plombier
il est tres lourd
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Th. Scherer Th. Scherer
D1000
leider ist in der Beschreibung nicht zu sehen, dass das Gerät nur für 110 V Netz Anschluss funktioniert… für uns nicht zu gebrauchen !
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Nader Junaid Nader Junaid
Mr.
Beware, it doesn’t describe here but this is a manual machine, not user friendly.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ierschot Ierschot
Dhr.
Kwaliteit ziet er goed uit! Veer slaat in de knoop in de veer kooi bij draaien waardoor invoeren veer in het riool moeilijk wordt. Had misschien het andere model moeten kopen
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Amgad Amgad
Project management
Project management  1
We are very disappointed with the customer service. We have been trying to reach someone for the past two weeks to resolve an issue with the drain snake, but we have received no response at all. The product is defective, not working as advertised, and we are now stuck with a broken item and no support. This situation is extremely frustrating and unacceptable. Please contact us as soon as possible to resolve this issue, whether through repair, replacement, or refund. We expect prompt assistance.
5 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mircea Mihaila Mircea Mihaila
Mr.
The machine is good for clearing drain pipes LARGER THAN 2 IN. The snake is so stiff, makes impossible to go through a 2in elbow. Within a day of receiving it, I wanted to return the machine. BUYERS BEWARE. VEVOR DOESN'T ACCEPT RETURNS, AT LEAST FOR THIS KIND.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Francis Motswenyane Francis Motswenyane
Poor quality
∅9.5mm x 23m Open-style
It works but twists easily despite me trying to follow the instructions. It rusts easily.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

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