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VEVOR Double Doors 3.5 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light and 2 Height Adjustable and Removable Divider for Money, Documents, Jewelry and Valuables, Black

Customer Reviews for VEVOR Double Doors 3.5 cu.ft Safe Box with Key Lock & Password, Safe Lock Box with Fireproof Bag, Key Rack, LED Light and 2 Height Adjustable and Removable Divider for Money, Documents, Jewelry and Valuables, Black

3.5 cu.ft

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bobmartin50 bobmartin50
Customer service Barn Fire
7.2 cu.ft
Safe arrived damaged and missing a set of shelf clips. Whe I sent an email with pictures of the damage I was told "You can repair this yourself with black spray paint and tools to flatten the dents." After receiving this nasty customer service I boxed it back up and told them to come get it. I was then offered to buy it for 1/2 price. I told them "I have never been treated worse by customer service in my 69 years on this planet and I wouldn't take it if you gave it to me". No reply... Another. email. Your box is sitting in my garage blocking my car from being in there. You need to send me a pre paid shipping label today or I'll donate it to charity. I'm being 100% honest here too. If the price is too good to be true it is... 1. Not even close to being fireproof at all. 2. You could be inside this safe in very short order with minimal cutting tools. everything but the door is thin cheap metal. I might have kept the safe for half price (put it in my garage) but after having a representative of the company send me a response like that? 100% certain I'll never buy a single item from VEVOR ever again.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via the email associated with your order within 24 hours. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
nhep tang nhep tang
was broken the cornner and light weight
7.2 cu.ft
I got it today, delivery was fast, but Not good when we got it, the corner was broken, thank you PS I am not satisfied at all; better to buy from Costco or Best Buy
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ma*** Ma***
Not a Safe Safe, Very Substandard.
7.2 cu.ft
Sadly the product is sub standard. The top safe won't close. There is a piece of metal inside the door that holds the door bolts. It is very light and not welded properly. It had bent in so the bolts would just slide past. When closed, anyone with a screw driver could also bend this and open the safe. Not a safe safe.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Niko Henot Niko Henot
Klacht
3.5 cu.ft
Julli heb top kwaliteit geleverd .maar door de leverancier die met alles gooien is er een hoek beschadigd
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor de teleurstellende logistieke ervaring die u heeft ondervonden. We hebben dit probleem opgemerkt en zullen het terugkoppelen aan onze logistieke partner om het bezorgproces te optimaliseren. Bedankt voor uw feedback, waarmee we onze dienstverlening kunnen verbeteren. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
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grappig grappig
Kluis
3.5 cu.ft
Prima om wat op te bergen maar beetje dief heeft deze in een hand omdraai open
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Peter Peter
Utilisitateur
7.2 cu.ft
Systeme de serrures en plastic risque de ne pas resister pour un usage important ! Un système métallique serai mieux ! Pas très facile de changer le code de base ! Plusieurs essais nécessaires avec déclenchement de l'alarme et malgré les notices explicatives.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Bruchez Bruchez
Léger, mode emploi en anglais
3.5 cu.ft
Pas de mède d’emploi en français, programmation du code difficile
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Juan Juan
me
7.2 cu.ft
The safe arrived with damage on one of the corners, which was disappointing straight out of the box. Setting up the password was also far more complicated than expected. The instructions were not very clear, and I ended up having to search for a video online just to figure out how to program it properly. Once set up, the safe works fine, but the damaged corner and difficult setup process definitely took away from the overall experience.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
merlin merlin
notice
3.5 cu.ft
pourriez vous me fournir la notice en francais de ce coffre car je n'arrive pas a utiliser le clavier numérique bien cordialement
0 people found this helpful
Customer Service Reply: Nous vous enverrons une mise à jour concernant votre manuel par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Patrick Patrick
Je me conseille pas cet article
4.5 cu.ft
Je me conseille pas cet article, j’ai acheté plusieurs coffres chez VEVOR et j’étais très satisfait, celui-ci  j’ai souvent un problème, il faut que je refasse le code d’ouverture trois ou quatre fois afin qu’il soit pris en compte.  ça déclenche l’alarme, j’ai beau le réinitialiser, toujours le même problème.
0 people found this helpful
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