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VEVOR Pullout Trash Can for Kitchen Cabinets, 20Lx2 Double Under Sink Garbage Waste Recycling Bin, Under Mount Waste Container, with Heavy Duty Metal Full Extension Sliding System and Handle

Customer Reviews for VEVOR Pullout Trash Can for Kitchen Cabinets, 20Lx2 Double Under Sink Garbage Waste Recycling Bin, Under Mount Waste Container, with Heavy Duty Metal Full Extension Sliding System and Handle

NO 20 Lx2

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67 reviews
Go*** Go***
Okay but not that easy to install
YES 33 Lx2
It’s an okay pull-out bin set-up but be warned, it’s not necessarily straightforward to install. First up, the instructions are far from detailed and require a lot of assumptions. Assembling the frame was not easy. The bolts did not want to go into their pre-threaded holes and required significant force to turn. I suspect the threads in the frame were tapped before the frame was coated. Once coated, there was less space for the bolts to fit. The kit came with a screwdriver but it was useless and I had to resort to my toolkit for a more appropriate driver. I’m a relatively big guy and struggled to get the bolts to turn. My wife couldn’t move them. Also, the provided template makes a lot of assumptions about where the door fits into your cupboard space. The template says to align the base of the template with the bottom of the door. However, I had to drop the template a centimetre lower than the door base to make everything fit properly. Even then, the final product is not as aligned as I’d hoped - in the end I decided near enough was good enough. I’m an okay DIYer and installing the pull-out bin was a frustrating and time-consuming exercise. At one stage I had to sit on the floor and ponder my life choices. 😵‍💫 Finally, there was something that fell out of the tracks during installation. The small plastic piece looked like something that had broken off but the slides seem to work okay without whatever it was. I guess we’ll find out. In summary, it’s an okay product for the price but don’t expect installation to be simple because it might not be. My wife reckons 4 stars but I think 3 stars because of the installation headaches. Maybe 3.5 stars. Would I buy it again? Probably not.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Wesley Wymer Wesley Wymer
Nice addition to the kitchen
YES
Compared to the big box stores, the price was well worth it. The size of the unit was a little disappointing, but the small one was the only one that would fit my cabinet. It was easy to install and works well. Love the soft close hinges as well
1 people found this helpful
Elemam: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Nik Nik
Homeowner
YES
I bought this to install undercounter trash bins in our kitchen. I'm mostly happy given the price, BUT, the installation instructions were two sentences and a basic drawing, (a LOT of trial and error was needed but I got there in the end).The metal is rather soft and thin but does the job relatively well. I doubt it will last more than a few years of use, but who knows.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Robert asimpson Robert asimpson
Not As I’d Hoped
It’s a ok item. The install was difficult for the first time. The first slide rails stopped soft closing and now the second set has quit soft closing as well. They sent a whole new kit to replace the broken slides so now I have 4 trash cans. That’s great but I don’t want to warranty the second set and get two more trash cans to deal with. Maybe you’ll have better luck but I did not.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Thomas Downie Thomas Downie
Mr.
YES
The 35 quart pull out trashcan had a waste basket that did not take up the whole space that it could.. I think it could accommodate an I think it could accommodate a slightly larger trashcan. Also, two times now it has malfunctioned because the tensioner moves on the track and I have to move it back in order to be able to close the pull out.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
disappointed disappointed
lost future customer
I purchased this item and when it shipped I was told it was coming by On Track and they would provide tracking info. After several days I had to contact Vevor for that information. They responded but only indicated the item was on its way and no other details. When it did arrive there was considerable damage to one of the plastic trash cans and a crack in the other. I contacted them on their site to make a damage claim with a picture showing the damage. I had to submit this claim three times only to get an email that after 72 hours the claim would be marked as resolved. I never got a direct response to my claim to replace the damage items. I will not buy from Vevor in the future and will let others know that they do not stand behind what they sell.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
db db
President
NO 33 Lx2
No as described. Would not accept return or provide full refund.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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