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VEVOR Dock Ladder, Retractable 5 Steps, 350 lbs Load Capacity, Aluminum Alloy Pontoon Boat Ladder with 66.9''-78.9'' Adjustable Height, 4'' Wide Step & Mat, for Ship/Lake/Pool/Marine Boarding

Customer Reviews for VEVOR Dock Ladder, Retractable 5 Steps, 350 lbs Load Capacity, Aluminum Alloy Pontoon Boat Ladder with 66.9''-78.9'' Adjustable Height, 4'' Wide Step & Mat, for Ship/Lake/Pool/Marine Boarding

5 Steps

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12 reviews
Doug Doug
Sliding brackets do not take account of welds
5 Steps
Overall a good design but let down by being very fiddly to construct and the bolt holes for the steps not taking into account for the welds. This forces the sliding brackets to not align and being very tight to the extent they do not slide. Designer and manufacturer need to get on the same page.
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Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
Cornelis joubert Cornelis joubert
Mr
5 Steps
Ladder never came . Do not use this people
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Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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