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VEVOR Digital Torque Wrench, 3/8 Inch Drive, 6.7-135 N.m, 72-Tooth, ±2% High Accuracy Electronic Torque Wrench with Preset Value, Buzzer and LED Notification, for Automotive Motorcycle

Customer Reviews for VEVOR Digital Torque Wrench, 3/8 Inch Drive, 6.7-135 N.m, 72-Tooth, ±2% High Accuracy Electronic Torque Wrench with Preset Value, Buzzer and LED Notification, for Automotive Motorcycle

9.5 mm

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ja*** ja***
Buyer beware if they arrive broke
12.7 & 9.5 mm
Ordered and shipped DID NOT WORK WILL NOT TURN ON. was willing to ship back I just wanted ones that worked. First return on Vevor and was a complete pain in the ass. Would not recommend. If product arrives working then I have had good luck with vevor. If it is broke good luck. Got a bunch of AI answers then they offered me 20 dollars.. WTF 20 bucks and your product is broke... Had to threaten to cancel charge at my charge card company. I didn't want my money back I WANTED @ WORKING TORQUE WRENCHES!!! Took about 3 weeks of back and forth and finally got my money back and still do not have working torque wrenched fro vevor
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
Angry Angry
Scam
12.7 mm
Didn't received
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
EnjoiFPV EnjoiFPV
Don’t buy
12.7 & 9.5 mm
I’m not a fool, but this torque wrench made me feel as such. I worked in tech support for a few years, and trying to figure out this stupid tool has driven me slightly nuts. The UI and menu suck so bad it’s hard to put into words. Why the hell is it so hard to use.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Davide Davide
Officina
9.5 mm
Mai ricevuto.. e non mi date spiegazioni
1 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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na*** na***
Item delayed
12.7 mm
Item delayed 1
Why my order not received yet but your tracking processor said t was delieved?? Again Still haven't received my parcel yet every day you telling the courier will drop it off and now I have to collect it from. Adelaide Dapo..DO U KNOW YOU WASTE MT TIME I V E BEEN WAITING THIS TO TURN OUT ON. FRIDAYAS I NEED TO GRT MY CAR FIXED , IAM NOT HSPPY ABOUT THIS SERVICE NEED TO GET FULL REFUND BACK
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dcm@post.tele.dk dcm@post.tele.dk
Do not buy
12.7 & 9.5 mm
Total waste of money. The display is flimsy and the manual is useless. Another Chinese POS. Wouldn´t trust these with any part i care about. Threw them in the dumpster and found the good old mechaical wrenches again.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ed Kimbrough Ed Kimbrough
No indicator noise for set torque.
12.7 & 9.5 mm
I bought these torque wrenches with the intention of using them in my business which is servicing Hondas and Acuras. As far as I'm concerned they're not usable because they make no noise when the set torque is reached. I bought them because I thought they had an alarm for when you reach the set torque because you can't always be looking at that gauge while you're torquing a bolt. Now I'm planning on buying one from Harbor Freight.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jim Jim
Owner
12.7 & 9.5 mm
Will not be doing business with vevor. This is the first purchase that the product came shipped defective.. WILL NOT TURN ON. Tried 2 new sets of batteries. One works one doesnt. VEVOR offer me $32.00 for the "inconvenience" WTF I payed $119.00 for the set... I do not want 32 bucks I want a working wrench thats why i ordered them... BUYER BE WARE FIRST TIME WITH ISSUE AND RETURN POLICY IS A JOKE>
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
StephanV StephanV
CEO
9.5 mm
Batteries delivered with the product were depleted already when receiving the torque wrench. Changing the batteries was so difficult that i ended up destroying the battery compartment, which rendered the wrench unusable.
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Yee Ho Yee Ho
Decent
9.5 mm
Not sure if it's my unit but when I install the batteries and turn it on it displays all the lights and numbers but doesn't do anything. Theb I have to turn it off and turn back on for it to properly work. Kind of difficult to see in very bright areas like outside. At first it's hard to set the measurements, you need to read manual, once you somewhat know what your doing you remember the steps on yo set measurements and torque specs. Accuracy? Not sure because when you tighten it, then losing it, it reads differently. I like that it comes with a hard case. The function of it lighting up and buzzing is great. But I probably prefer the click type. Imo.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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