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VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Remote Control and LCD Screen, Fast Heating Low Noise, 5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Trucks

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Remote Control and LCD Screen, Fast Heating Low Noise, 5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Trucks

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Customer Reviews

4 Out of 5
Based on 119 reviews
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119 Reviews
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Rick Rick
A bit under whelming ....
Horizontal
I bought this to heat up a bedroom in a house in winter while renovations were happening & so.e nights had no power . It gets semi warm but never hot , I expected it to get toasty warm but it never ever did , had to put more clothes on & its very noisey, sou ds like a jet plane is about to take off when its running , so you would have to baffle the intake . If
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
karasmer karasmer
heater
Horizontal
I must have got a lemon, been a lot of problems with it but Vevor may issue a refund we shall see.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Brian Brian
Heat User
Horizontal
Haven't used the product yet, alot of issues with delivery, mediocre response time and offered a refund of $20 as a gesture of good faith but nowhere to respond and asking for account numbers or friends account numbers to send refund to------------ would be easier to refund the original account that paid for it but what do I know.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Zachary Zachary
Never received my order
Separated
Never received my order and customer support wouldn't do anything about it just said sorry about your luck
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Craig Craig
Work when it wants to?
Separated
Started out great, quick shipping, easy setup, seemed to put out good heat but after using the heater a couple of times it started to throw an error code. The heater will run for anywhere from 10 to 15 minutes before it will shut down, after shutting down and letting it cool off the heater has run for an extended period of time but don't think its something that should run unsupervised. After watching several reviews it seems that these heaters either work flawlessly or they don't, hopefully you'll have better luck with your purchase. Would not recommend based on my experience with the item.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
matt brown matt brown
Garbage
Horizontal
This thing worked for 2 hours then quit i have been playing back and forth with there so called team jumping through hoops trying to prove it's defective... after sending the video they requested I've gotten silence and a window on the chat that says im up next for over 24 hrs don't buy these they are faulty
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Frank Frank
Maintenance
Horizontal
Doesn’t work I tryed to let VEVOR know but they didn’t get back to me
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
JOSH JOSH
Pissed off customer
Separated
Ordered a month ago and still haven't seen it.
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
fog bay fog bay
boss
Horizontal
We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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