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VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Customer Reviews for VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Spark Plug
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Customer Reviews

4 Out of 5
Based on 275 reviews
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LeighPanebianco LeighPanebianco
Order not fulfilled
Exhaust Pipe Kit
I ordered this duct set to use with a matching diesel heater from Vevor. Despite accepting the order, the heater was not sent. I was told it was out of stock. I was refunded for the heater but now I have a duct set that I paid for but can't use. Vevor declined to refund me for the duct set.
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Manny Manny
company owner
Spark Plug
heater was good out the box.. then a lot of problems started to occur.. so many codes and part issues. after a long time going back and forth with vevor , I got the parts and fixed it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Morgan brooks Morgan brooks
Mr
Spark Plug
While the glow plugs was fine, the heater is junk. It did well for a week, then started smoking horribly. A couple more days and it wouldn't ignite. I tried putting the vacuum on the exhaust per the manual, and that didn't help. Took it apart and cleaned it out, it did good for about a week, and does the same thing again. Liquid fuel is actually dripping out of the exhaust when it is trying to light
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
Betsy Betsy
Devolución
Exhaust Pipe Kit
Necesito devolver los artículos y me estáis dando muchas vueltas y me liaís. No sé bien cómo logro devolverlo sin tantos mensajes aislados de vuestra parte!! 🙃
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Hali Smart Hali Smart
Glow plug already quit working
Spark Plug
Bought this replacement glow plug and used our heater 1 time, it worked for a few hours.. went to try heater tonight and glow plug took a crap already.. disappointed
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ross Pettit Ross Pettit
Owner
Exhaust Pipe Kit
Caps on vent won't go into place after installing mounting screws. Everything else is great
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Pas Pas
Tuyaux arrivé d'air
Exhaust Pipe Kit
De bonne conception a voir quand cela sera placé.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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RUSS BROOKS RUSS BROOKS
Mr
Spark Plug
I purchase glow plug for my heater it arrived. Installed according to instructions. Tried several times would not ignite. Kept filling up with unburnt diesel. Subsequently I got fed up bought new heater I would like some response from Vevor Canada
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Andre Andre
Herr
Exhaust Pipe Kit
Leider auch verbogene Teile drin
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Troy Troy
Ducting kit
Exhaust Pipe Kit
Does as required.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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