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VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Customer Reviews for VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Spark Plug

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Ballten Ballten
Buyer
Spark Plug
Complete scam, I ordered in April Vevor took my money but did not deliver the product. Buyer beware
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Manny Manny
company owner
Spark Plug
heater was good out the box.. then a lot of problems started to occur.. so many codes and part issues. after a long time going back and forth with vevor , I got the parts and fixed it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Morgan brooks Morgan brooks
Mr
Spark Plug
While the glow plugs was fine, the heater is junk. It did well for a week, then started smoking horribly. A couple more days and it wouldn't ignite. I tried putting the vacuum on the exhaust per the manual, and that didn't help. Took it apart and cleaned it out, it did good for about a week, and does the same thing again. Liquid fuel is actually dripping out of the exhaust when it is trying to light
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
Hali Smart Hali Smart
Glow plug already quit working
Spark Plug
Bought this replacement glow plug and used our heater 1 time, it worked for a few hours.. went to try heater tonight and glow plug took a crap already.. disappointed
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
RUSS BROOKS RUSS BROOKS
Mr
Spark Plug
I purchase glow plug for my heater it arrived. Installed according to instructions. Tried several times would not ignite. Kept filling up with unburnt diesel. Subsequently I got fed up bought new heater I would like some response from Vevor Canada
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JACEK JACEK
Riscaldatore d'Aria
Spark Plug
Quanto compri arriva subito .Quanto invece deve essere cambiato non arriva mai .Apparecchio e fermo .Candela non arriva e nessuno te informa .perché ? . Siamo mandati già foto che arrivata spezzata candela .
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Karen Elaine Eastes Karen Elaine Eastes
Vevor heater
Spark Plug
I had to purchase the glow plugs because the original heater that we bought did not work. I tried to phone and contact customer service to let them know with no avail. I had to buy two new glow plugs in order for the machine to work. Got the glow plugs. The first machine I bought does not work using it for parts for the second heater that I bought The kids wrecked the box. I was unable to return the first heater, but now I got the second heater and parts that I’m using from the first heater unfortunately I wish that you would have a comment section and a review section in your app so we can communicate with you. This is the only email I was able to send to you or only recap about what my experience was with your first machine. I was not happy. It didn’t work at all the second heater that I bought works well guess I got lots of parts to deal with in the first one.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bob Brown Bob Brown
Owner
Spark Plug
Been waiting over 8 weeks and still do now have the product First time ordering from vevor it's self and not happy with the results. Was ready to purchase a second one until now
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mike Mike
VP
Spark Plug
I wouldn't know since I never received it. It was supposed to be delivered in 3 days and after 3 weeks I finally cancelled it since I finally got a response it was lost in shipping. They did however promptly refund me.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
dana dana
home use
Spark Plug
never received mail was on strike and was not shipped by courier...............................................................................................................................................................
0 people found this helpful

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