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VEVOR Diesel Heater Fuel Pump, 12V DC Car Air Heater Diesel Fuel Dosing Pump, 22ML Aluminum Air Diesels Parking Heaters Pumps Fits for 2KW 5KW 8KW Diesels Heaters, Quiet Design, Pulse Technology

Customer Reviews for VEVOR Diesel Heater Fuel Pump, 12V DC Car Air Heater Diesel Fuel Dosing Pump, 22ML Aluminum Air Diesels Parking Heaters Pumps Fits for 2KW 5KW 8KW Diesels Heaters, Quiet Design, Pulse Technology

12V DC

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TL TL
Happy Customer
12V DC
Works great with the heater I purchased from Vevor. Easy to install and it works as advertised. Just another great purchase from Vevor. Thanks again.
0 people found this helpful
George Opriș George Opriș
Pompa motorină
12V DC
Într-adevăr, mai silențioasă față de cea care vine montată. Merită banii. Pare și mai calitativă la material.
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retiredcpo retiredcpo
Perfect
12V DC
Perfect fit, quiet and performing great. Working like a horse.
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Wiki Wiki
Fuel pump leaked diesel – poor warranty handling
12V DC
Serious diesel leak and very poor warranty handling I bought this pump because it was advertised as a quiet 12 V / 22 ml replacement pump for a diesel heater. After less than about four hours of use, diesel started leaking from the body of the pump itself, not from the fuel hose connection. The leak allowed diesel to enter the heater housing and reach the floor of my cabin. I spent hours cleaning it up, and the smell of diesel remained even after cleaning and airing the cabin. The after-sales handling was almost as disappointing as the product. I supplied VEVOR with photos of the defective pump, the leak area, the product markings and diesel being absorbed from inside the heater. The case was repeatedly passed between different teams and supervisors even though I explained that my heater was unusable without a working pump. I requested two things: compensation towards the cleaning and odour-removal costs, and a different compatible quiet replacement pump, because I no longer trusted this ZM26 model. VEVOR refunded the €22.90 purchase price without providing the replacement. They then told me that because they had issued a full refund, their warranty obligations were fulfilled and they could no longer send a replacement. I had never accepted the refund alone as the final settlement of my complaint. So in my experience: a nearly new fuel pump leaked diesel from its body, caused a mess inside my heater and cabin, and after more than a week of dealing with customer service, I was left without a replacement pump. I would not buy this pump again.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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twistedrods twistedrods
12V DC
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Lester Lester
Good luck with shipping
12V DC
Good luck with shipping  1 Good luck with shipping  1
Good luck buying anything from this company... nothing but excuses pics of stuff that never showed up
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
joost joost
oil pump which not functions as pump
12V DC
Pump is not working, only clicking sound. tried to unstuck brand new pump. not working. Several more attempts, into garbarge bin.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Klaas Klaas
Erg slechte service
12V DC
Wij zijn erg teleurgesteld in dit bedrijf. Eerst bestellen wij een kachel waarvan de slangen merendeels geknikt zijn. Vervolgens bestellen wij een extra stille dieselpomp vanwege het geluid. Geloof me; die is stil. De pomp doet namelijk helemaal niks. Zodra wij contact proberen te zoeken valt de medewerkster constant in herhaling, omdat ze er gewoon niks van lijkt te begrijpen en waardoor er dus ook geen oplossing aangedragen wordt. Ze willen filmpjes, maar na het sturen van filmpjes, is er nog niks duidelijk schijnbaar. Wij hebben ons verlies maar genomen, maar raden dit bedrijf absoluut niet aan!
1 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product veroorzaakt. We begrijpen de frustratie die kan ontstaan ​​door een storing tijdens het gebruik volledig. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
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