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VEVOR Diesel Heater Fuel Pump, 12/24V DC Car Air Heater Diesel Fuel Dosing Pump, 22 to 32ML Air Diesels Parking Heaters Pumps Fits for 2KW 5KW 8KW Diesels Heaters, Quiet Design, Pulse Technology

Customer Reviews for VEVOR Diesel Heater Fuel Pump, 12/24V DC Car Air Heater Diesel Fuel Dosing Pump, 22 to 32ML Air Diesels Parking Heaters Pumps Fits for 2KW 5KW 8KW Diesels Heaters, Quiet Design, Pulse Technology

12/24V DC

Customer Reviews

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44 Reviews
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Ross Ross
Good kit
Nice upgrade kit for the fuel line. Harder tube avoids kinks and good clips and fuel filters to keep things going for longer.
0 people found this helpful
Kris Kris
VEVOR stillere dieselpomp
12V DC
Iets stiller dan orogineel
2 people found this helpful
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Graham Graham
Pump No Good
12/24V DC
Pump No Good 1
This pump does not work and does not click. When you connect the 12V power it clicks once and then gets hot
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
estelleniko56 estelleniko56
Service client inexistant
12/24V DC
Elle a marcher une semaine et plus rien ,c'est la troisième que j'achète, ça commence a bien faire, et toujours impossible de vous contacter,vraiment déçu 😞
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Wiki Wiki
Fuel pump leaked diesel – poor warranty handling
12V DC
Serious diesel leak and very poor warranty handling I bought this pump because it was advertised as a quiet 12 V / 22 ml replacement pump for a diesel heater. After less than about four hours of use, diesel started leaking from the body of the pump itself, not from the fuel hose connection. The leak allowed diesel to enter the heater housing and reach the floor of my cabin. I spent hours cleaning it up, and the smell of diesel remained even after cleaning and airing the cabin. The after-sales handling was almost as disappointing as the product. I supplied VEVOR with photos of the defective pump, the leak area, the product markings and diesel being absorbed from inside the heater. The case was repeatedly passed between different teams and supervisors even though I explained that my heater was unusable without a working pump. I requested two things: compensation towards the cleaning and odour-removal costs, and a different compatible quiet replacement pump, because I no longer trusted this ZM26 model. VEVOR refunded the €22.90 purchase price without providing the replacement. They then told me that because they had issued a full refund, their warranty obligations were fulfilled and they could no longer send a replacement. I had never accepted the refund alone as the final settlement of my complaint. So in my experience: a nearly new fuel pump leaked diesel from its body, caused a mess inside my heater and cabin, and after more than a week of dealing with customer service, I was left without a replacement pump. I would not buy this pump again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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twistedrods twistedrods
12V DC
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ole L Ole L
pump
12/24V DC
den larmer a h. til
0 people found this helpful
Customer Service Reply: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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Manon Manon
Pas vraiment satisfaite
12/24V DC
Bonjour Je suis désolée mais cette pompe fait autant de bruit que celle d’origine donc changer pour rien Cordialement Manon
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Siebe Bruyn Siebe Bruyn
Diesel kachel pomp
12/24V DC
Het zou een zelfde type pomp als voor webasto, maar helaas het werkt niet. Zeer teleustelig!!!!!
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Lester Lester
Good luck with shipping
12V DC
Good luck with shipping  1 Good luck with shipping  1
Good luck buying anything from this company... nothing but excuses pics of stuff that never showed up
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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