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VEVOR Diesel Heater, 8KW, DC 12V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 4.5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Garages

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 4.5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Garages

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217 Reviews
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Shawn D Shawn D
Mr
I don’t have a product issue, I have a product support issue. There is no phone number to call and 95% of the customer service I received was AI. I spent a whole weekend sending my responses only to get the same questions and requests from the AI bot on the other end asking me to send pictures which I had already done. The next time I had a question it was the same type of nonsense in a response only to tell me in the end that Vevor doesn’t sell accessories and that I should go to Amazon. It took 5 days to get that one sorted out. The company that I work for did $81 million in aftermarket sales in 2025. Vevor might want to get a better strategy
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Morten  Aune Morten Aune
Lekker diesel
Testet brenneren i går. Det lekker diesel. Har prøvd å stramme slangeklemmer. Ble ikke bedre. Se bilder og video.
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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Andy Andy
Owner
Worked fine for 2-3 weeks then started acting up white smoke , won’t start. Contacted VEVOR and all I received was a video, on what to look for . And that was through email. Nothing else . I can definitely say VEVORs customer service sucks
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mary rose Tulurialik Mary rose Tulurialik
Heater
It is so disappointing the heat cant even reach to + 20 or +25 Get only to + 8 Even if we run it on high.. Fauls advertisement that it doesn't heat the shed like it says it would..
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Greg Greg
G
Poor construction led to diesel leaking all over the room.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Came with missing parts Came with missing parts
Missing parts
Missing parts 1
unpacked this and it was missing the LCD display, remote and carbon monoxide detector.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chad Chad
Leaking Diesel
Leaking Diesel 1 Leaking Diesel 1
Just received this unit and only managed to load diesel into the tank for a test run. Managed to get it to run easily and ran it for an hour. It's been a week since and I noticed a pool of diesel all over the floor and all over the base of the unit! Now I need to figure out where it's leaking from. Not great.
3 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Allen M. Allen M.
New Trolley Case Style
New Trolley Case Style 1
Has never worked since purchase. E10 code comes up. Should work right out of box for $180. This my second diesel heater and I thought the Trolley style would be easier to transport. Quality needs improvement needs to be a focus.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Daniel Loggins Daniel Loggins
Broken
Broken  1 Broken  1
Purchased this heater it came in broken, they are not giving me a refund and want to ship the parts to me for me to fix. Pay good money to work on things. What kinda of business sells broken stuff and expects the customer to fix. Crappy quality and customer service do not waste your money, buy from another company that stands behind the product they sell.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Oliver Oliver
Hildebrandt
1. Ware nicht erhalten 2. Kommunikation nichts sagend, sachlich falsch. 3. Das Paket ist heute noch vermeintlich auf dem Weg 4. PayPal ist super und hat mich nach 10 Tagen ausgezahlt und vevor hat nur diffuse antworten gesendet
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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