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VEVOR Diesel Heater, 8KW, DC 12V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 4.5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Garages

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 4.5 L Fuel Tank for Vehicles, Vans, RVs, Campers, and Garages

Suitcase Design

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199 reviews
jacob.gruzynski jacob.gruzynski
Poor quality-very bad customer service
No way am I going to recommend this to anyone. And I do not feel like taking extra of my time to take pics, I already wasted enough time and energy on this thing. And I am not that quick to leave bad reviews for anyone. But enough is enough. Not only does the remote stopped working after four camping trips, which is four uses but the whole quality finish leaves a lot to ask. The rail sliding part on the drawer broke off and there is no way to glue it. I also ordered extra parts for my heater, that were never delivered. Extra exhaust pipe, additional muffler and exhaust filter. Despite my multiple attempts to order them and pay for them, I received only emails from customer service stating that the packages went missing due to the wrong address. How did you deliver the heater then in the first place? On top of that, customer service department tried to convince me to receive only partial amount of money I had paid for all those parts. My package protection insurance saved me. DO NOT BUY FROM VEVOR! Hcalory is a way better product and their customer service department is awesome!
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
da*** da***
Would not buy it
Trolley Design
Wast of money
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shawn Shawn
vevor lies
Garbage they say it will be delivered Sunday yet now today sunday they say it will be Tuesday, why lie to me vevor ? try being honest , garbage service !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
alfie alfie
Dead in 2 weeks
Suitcase Design
Quick delivery. Worked well about 10 times. Electronics died within first two weeks…..know waiting for refund or replacement
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
trent trent
Over fuelling and loss of heat
Trolley Design
Over fuelling and loss of heat 1
Hi team We have purchased 3 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all. It over fuels and leaks diesel from the air intake which in turn blows a large amount if smoke from the exhaust and fuel over our driveway . Can we have it replaced ?
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Da iel Da iel
Disappointed
Very disappointed, heat very hard
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Paul Cussen Paul Cussen
Cheap hot air outlet
Cheap hot air outlet 3 Cheap hot air outlet 3 Cheap hot air outlet 3
I bought this a couple of months ago. The hot air outlet pipe keeps breaking getting smaller all the time. The heater itself is brilliant. I’m just annoyed with the outlet pipe.
4 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Anton Anton
Vevor dieselvarmer 8 kw Verktøy kasse utgave Kretskort
The Webor 8 kW diesel heater I purchased had a failure where the control board stopped working, which was disappointing. Customer service involved a lot of back-and-forth, and communication felt unclear at times. However, after some persistence, they did refund the repair cost via PayPal. Overall, a mixed experience: product issues and slow support, but they eventually resolved it and honored the claim.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
L Ziola L Ziola
Mr.
The quick connect fittings for the 'dryer style' heat tube are useless, they do not fit the pipe. If you buy a larger diameter dryer tube for the fittings it will not fit in the storage drawer. Best option is to hose clamp the dryer tube direct to the heater (oh, it also does not come with large hose clamps to do this) and toss the plastic fittings. I own two other styles of Vevor diesel heaters and did not have this problem with either of them. I would also prefer that the lid was hinged on one side like the other 'toolbox' style heater I own. The way this lid opens is just awkward. Great concept having everything you need to operate the heater stored within the heater itself, but needs some refinement.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Pat Saladyga Pat Saladyga
Had to replace parts within 40 hours of use
I would have given this a higher rating under different circumstances. I’ve been full-time overlanding since June and purchased this heater specifically to get through winter travel and cold nights. In terms of heat output, it does exactly what it claims — it puts out great warmth and, for the price, it’s an affordable way to stay warm. That part has been solid. Unfortunately, based on real-world use in a moving vehicle, I’ve run into some serious shortcomings. 1. Fuel cap leakage: When driving with the tank around half full, the cap leaks. Fuel has sloshed out onto my vehicle floor and, at times, somehow made its way out of the cap breather hole and onto the doors. This caused diesel to drip onto the heater’s air outlet and soak into the air hose and surrounding plastic near the heater core. Once that happened, the diesel smell filled the cabin and lingered. I strongly recommend choosing a model where the exhaust and warm-air outlet are on separate ends and the fuel tank has a properly sealed cap. I am still trying to find a replacement cap that fits correctly. 2. Poor-quality hose: The included hose is very low quality. It has ripped three times in less than a week, especially at right-angle bends. It also absorbs diesel fuel when exposed, which permanently traps the smell. I ended up replacing the hose with a better-quality insulated heater duct, which has significantly improved the situation, but this should not be necessary out of the box. This heater is warm and budget-friendly, and for stationary use it may be fine. However, for full-time or mobile overlanding, the fuel cap design and hose quality make it inadequate as delivered, particularly due to fuel leaks and diesel odor inside the cabin. After replacing the hose, performance improved, but I have not yet been able to find a properly fitting, non-leaking fuel cap, which remains a major concern. Especially since I may have to replace this new hose as well if the leaking continues onto the air output. I should not have to clean it with soap and water every time. It’s disappointing that an otherwise capable heater is held back by these issues, especially when comparable models with better tank and hose designs exist + or - $30-40
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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