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VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 7 L Fuel Tank for Trucks, Vans, RVs, Campers, and Garages

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Bluetooth APP Control, Remote Control and LCD Screen, 7 L Fuel Tank for Trucks, Vans, RVs, Campers, and Garages

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Aitor Aitor
Cumple
Llevo como 10 depósitos gastados de gasóleo de calefacción y sin problema, calienta bien, para estancias grandes es capaz de atempérala sin ponerla al máximo, si ya necesitas calentarla si que hay que subirla. Estoy contento, lo que me gustaría es que tuviera conexión a internet y ser gestionada a distancia, ya que con el bluetooth se queda muy corto la distancia de control.
0 people found this helpful
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shabillings shabillings
That it works as advertised
I haven’t received it yet so no comment thanks
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
trevormisiura trevormisiura
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
rtomlinson1982 rtomlinson1982
Doesn't even work
Horrible heater. This is my second heater and it won't even work out of the box. Won't every buy this product again from here. Dont buy!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1794494254902]. Please pay attention to the email address associated with your order and reply to us there.
Dave Bull Dave Bull
8 kw diesel heater
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I have been using for a few days and am disappointed in the heat output of the unit i have an older 5 kw heater and feel it has a considerably higher efficiency
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JJL JJL
none
none 3
It feels solid and puts out decent heat so far. The bluetooth is non existent via several phones or laptop discovery. App doesn't find it as well. Bluetooth has been around a while now and even cheap speakers, headsets and vehicles get discovered and paired easily. Not this device. I've also had issues with the control panel failing to allow shutdown. Pushed the power button to start the shutdown procedure and nothing... so the option is to use the remote. If remote is unavailable then what? It's not good to pull the power without the unit doing it's shutdown procedure I've read. Had the same turning on, so I unplugged the power adapter and let it reset. More to come
5 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Travis Travis
Was happy with till
My power button has decided to not work few days ago... thank goodness for the Bluetooth and app and the remote as the way I have been able to still use for now.... Im yet to contact vevor for solutions 3 months old but other than the power button failed im happy with the heater.... probably buy a 2nd sooner or later
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ed Ed
Me
It says it is 8Kw. Converting that to BTU = about 27,000 btu. I doubt very much it is putting out that much heat. It took over 2 hours to raise the temperature from 40 to 60f. My 32000 btu propane heater does that in a few minutes.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
C C
Mr
Mr 2 Mr 2
well shipping was pretty quick, the heater arrived in an undamaged box, when I opened the package everything was packed well. Removed the heater and first found that the control panel on the top of the heater was pushed in or down into the compartment, the plastic screen was a little scratched up, figured I would just take the side panel apart to fix this. Then upon putting everything together found that the fittings for the hot air hose are really thin, no flange and when I tried to keep in on the quick connect, the hose just falls out. Clearly a design flaw with the missing flange. Contacted customer service, very quick response, they say they will make it right in the next 1-2 days. Kind of disappointed right now but lets see what they do. Its cold where I am and I have been waiting to use this in my garage and now delayed.
5 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Justin
Cold person with a trash Vevor heater
Cold person with a trash Vevor heater 1
This heater. It can hold down a pile of papers, but it's not much good for more than that. I take that back actually. It can be an ok flame thrower. It spews white smoke from all over inside the body and the exhaust outside. You'd think that means fire but no, it's just smoldering diesel. It does get a little warm once it has a quick spark and shoots flames out of the exhaust hot enough to make the pipe glow red. It's very pretty to watch, though I'm pretty sure it's unsafe. I could deal with that, just call customer service and tell them the issue. Oh, wait. That's another terrible thing about this company. They don't have a customer service department. They have a robot that continually tells you it's looking into the issue. You can try to get in touch with them in a million ways. They'll never reply. So now I have a $150 or so paperweight after taxes, my hands and entire garage smell like diesel and I'm still cold. Not only do I not recommend this product, I don't recommend the company. Scam product, scam company. See ya Vevor, I'll be sure to tell everyone I possibly can forever how awful you are. I've attached a photo of the best thing this did, blow a bunch of smoke. Fun to watch, doesn't keep you warm
17 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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