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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Vertical All in One

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Bill Bill
Doesn't provide the rated btu's
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ivan grimshaw ivan grimshaw
Mr
Vertical All in One
Heater only worked 2 weeks and then quit. It was nice while it worked but 2 weeks is unacceptable
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Overall junk
Vertical All in One
This heater ran 2 days and the fan motor locked up. Vevor offered to send a new fan motor, then rescinded that and offered $25 credit for a heater that doesn't even work. Give me a break, waste of $ Bought a different brand on Amazon and it puts out 3x the heat this one did and has lasted a week running non stop at Max output! Save your money and buy something else! Vevor doesn't back their products!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Disappointed Disappointed
Never Arrived
Vertical All in One
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Jack Jones Jack Jones
D.O.A.
Vertical All in One
First one I ordered works great, but wasn’t enough to heat my unisulated garage so I ordered another. Second one is nothing but issues throwing different codes every time. They claim problem free returns but returning is a problem. I admit customer service is above par and fast to reply. Rather than a problem free return they are sending me a complete generator set..I’m handy and don’t see a problem changing it out, but the expect the buyer to fix a brand new unit. What if a person doesn’t have the tools or capabilities. This is not a problem free return. I buy a lot from vevor. But this got me rethinking my future purchases.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Cody Stluka Cody Stluka
Heater quit
Horizontal All in One 8 KW
After less than 10hrs of run time the heater ran out of fuel (understandable) but then wont restart!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brad Brad
Quit
Vertical All in One 8 KW
Only ran for 5 tanks of fuel then quit...could not get it started again. Tried all the recommended fixes but nothing helped. Wasn't going to start paying for more parts when it was only used for such a short time. Maybe I just got a bad unit but wasn't investing more money without knowing if this thing would even work.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Chris Chris
Cheap but awful when temps drop
Vertical All in One
It’s a cheap heater and easy to set up for the price, however, when the temperature drops below 20°F, this thing really really really struggles to start and instead leaks because the fuel pump delivers too much diesel when the unit is trying to heat up.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jesse olson jesse olson
Hasn't worked since about it
I got this on Thursday put diesel fuel in it it's been throwing an e-cord ever since never even got to use it e10
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kenneth Kenneth
Pissed off
Vertical All in One
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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