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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Vertical All in One
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Customer Reviews

4 Out of 5
Based on 3108 reviews
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3108 Reviews
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Lance Lance
User
Vertical All in One
Sent me a non Bluetooth unit. Wanted me to pay for return. Not happening.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Edward Manzanares Edward Manzanares
Labor & Volunteer Fire Fighter
Vertical All in One
This is my third unit. First one was a Plateau Model which worked great for the first 2 years then the Diesel Pump went out. Second unit only worked for 2 weeks and that Pump went out!!!! Cannot purchase a new one because, they're always out of stock. Second unit is not a Plateau Model either. Now let's see how long this unit will last!!!!
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Keith Eichhorn Keith Eichhorn
Deisal heater
Vertical All in One
Works good needs bigger fuel sell
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Adrian Flores Adrian Flores
Buyer
Vertical All in One
Was having issues with overheating and start up failures.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chhis Chhis
Shop owner
Vertical All in One
Runs great when it feels like it. Out of the box it shuts down often due to overheat protection. Other times it’s a startup failure code.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
J long J long
Diesel heater
Vertical All in One
Works most of the time. Occasionally get an error for E5 which means its gotten too hot. Sometimes I don't too. I don't know what the deal is. After talking with vevor, they where going to send a new temperature sensor. A few days later, they said it was lost and they would not be sending another. That they would refund 20$ instead. If you can afford a quality one from a different supplier, I go for it. If you want cheap, get this one.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paul Paul
Product Design Technician
Vertical All in One
Great product overall. However, my particular unit shuts off for overheating in Gear Mode on all settings frequently. Also, if you do not install the combustion air intake hose outside you will smell diesel when the unit is in power down and power up mode.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anita Jo milsted Anita Jo milsted
Owner
Vertical All in One
I’ve been trying to return it because it does not work
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Patrick t Patrick t
First one runs great the second one's junk
Vertical All in One
I purchased two diesel heaters from your company the first one I got runs great the second one I got is bad I've had nothing but trouble with it.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff Jeff
Farmer
Vertical All in One
Farmer 2
Would not start right out of the box. Kept saying voltage was too high when it wasn't. Then I finally got it running and then it would shut off and say something else that wasn't true. Save your money
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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