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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, 10L Fuel Tank, Low Noise, Voice Announcement, for RV, Truck, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, 10L Fuel Tank, Low Noise, Voice Announcement, for RV, Truck, Boat and Trailer

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3105 Reviews
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Richard Smith Richard Smith
Pissed
Horizontal All in One
I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jonathon Murphy Jonathon Murphy
Diesel heater
Horizontal All in One 8 KW
Never showed up.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Josh Josh
I hate this company
Horizontal All in One 8 KW
Avoid Vevor at all costs. It's drop shipped garbage with even worse customer service. A lot of lip service and 0 results.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
ivan grimshaw ivan grimshaw
Mr
Vertical All in One
Heater only worked 2 weeks and then quit. It was nice while it worked but 2 weeks is unacceptable
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bryce Tedesco Bryce Tedesco
Can't use it!
Horizontal All in One
Order this heater, it came in without the plug power supply cord and 12v car or battery adapter cord. When asking vevor about it they said nothing they can do. Asked them to let me return it and they aren't responding to those requests!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Bob M Bob M
Doesn’t work
Horizontal All in One
The heater didn’t come with power inverter and so I bought one. Hooked it up with inverter it turns on for 5 seconds and shuts down. We also tried 3 different batteries and still did the same thing. This unit is 90.00$ of useless junk.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mike Mike
Overall junk
Vertical All in One
This heater ran 2 days and the fan motor locked up. Vevor offered to send a new fan motor, then rescinded that and offered $25 credit for a heater that doesn't even work. Give me a break, waste of $ Bought a different brand on Amazon and it puts out 3x the heat this one did and has lasted a week running non stop at Max output! Save your money and buy something else! Vevor doesn't back their products!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Disappointed Disappointed
Never Arrived
Vertical All in One
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Jack Jones Jack Jones
D.O.A.
Vertical All in One
First one I ordered works great, but wasn’t enough to heat my unisulated garage so I ordered another. Second one is nothing but issues throwing different codes every time. They claim problem free returns but returning is a problem. I admit customer service is above par and fast to reply. Rather than a problem free return they are sending me a complete generator set..I’m handy and don’t see a problem changing it out, but the expect the buyer to fix a brand new unit. What if a person doesn’t have the tools or capabilities. This is not a problem free return. I buy a lot from vevor. But this got me rethinking my future purchases.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Zubacorp Zubacorp
Mr
Vertical All in One 8 KW
Control module failed after 1st use of less than an hour. Flimsy poor construction, wires routed over sharp edges no grommets.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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