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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Morten G.Vindal Morten G.Vindal
Kjøper
Separated 2 KW
Når jeg kjøpte den nye Vevor bluetooth app kontroll diesel varmer 12 v 2 kw så var planen å montere den i båten for å kunne bruke båten noen uker før båten skulle settes på Land. Men jeg har Aldri motatt denne VEVOR Diesel Varmer for jeg har Aldri fått melding fra DHL at pakken var sendt videre til Posten Norge og Posten Norge har Aldri kontaktet meg for å opplyse Meg at jeg skulle betale toll for denne pakken fra VEVOR. Så istedenfor å gi meg kontakt så sendte Posten Norge pakken tilbake til VEVOR. Så hittil har jeg veldig dårlig erfaring med VEVOR og DHL og Posten Norge. Mvh Morten G Vindal
0 people found this helpful
Customer Service Reply: Hei! Vi setter stor pris på at du delte handleopplevelsen din med oss. Det betyr mye for at vi kan forbedre oss. Vi sender tilbakemeldingen din videre til det relevante teamet for å gjøre nødvendige optimaliseringer. Takk igjen for dine verdifulle innspill! Så leit å høre at du fikk problemer med produktet vårt – vi forstår godt hvor frustrerende en feil under bruk kan være. Vi ønsker å få dette ordnet for deg raskt! Husk også at du kan kontakte vår live chat eller vår e-postkundestøtte for å få hjelp!
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Translated from Norwegian (Berkmel)
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cheryl cheryl
DOESNT WORK
VEVER REFUSES TO ACCEPT PRODUCT FOR A REFUND!
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Marian Marian
Nu merge deloc
Horizontal All in One
Lam montat si cand sa il aprind porneste si se opreste dand diferite erori
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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David Merchan David Merchan
.
Separated 2 KW
Horario todavía no lo sé porque lo tengo nuevo y no me funciona.esperando repuesto.
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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David Vaughn David Vaughn
Broke 2nd firing it up
Vertical All in One 8 KW
On just the second start up heater was running and started blowing white smoke I contacted customer service and they sent me a how to fix video which I tried and it did not fix it the heater still blowing white smoke and dumping the fuel into the intake hose and faults out on E-10 I just ordered another one to see if this new one will run a phone # to get ahold of customer service would be great
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Daniel Daniel
Achtung Betrüger!
Vertical All in One 8 KW
ACHTUNG BETRÜGER-HÄNDLER, eine Rücksendung ist bei keinem Gerät möglich, obwohl damit auf der Website geworben wird und Händler in der EU dazu eigentlich verpflichtet sind, stattdessen ist der Reagiert der absolut unterirdische Kundenservice nicht auf die Anliegen der Kunden. Hier nicht kaufen!!!
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir werden Ihr Feedback an das zuständige Team weiterleiten, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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Ronald Bettesworth Ronald Bettesworth
Mr
Separated 2 KW
Runs at full, cannot turn it down, thermostat control does not work. Very noisy fan. Doesn't make the van warm when it is below about 10c outside. Very disappointed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Diesel Heater
Horizontal All in One 8 KW
I assemble the unit the day i received it. Pretty straight forward. I brought it to the service station and filled it with 3 L of diesel and placed it in the back of my car. When I got home 5 minutes later, diesel was leaking from the heater, all over my car and then in my garage. I am currently trying to return the defective item.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Benjamin De pablo Benjamin De pablo
Failed components
Separated
Got it working after installation but fuel pump got stuck and is not pumping oil, I removed it cleaned it and ran the prime program but after a day it got stuck again. LCD screen buttons are not working, only works with remote control. Had the same heater for a year in my old camper before with zero issues, but not this time. Not good quality parts.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Eric Eric
Chauffage
Ne fonctionne pas
0 people found this helpful
Customer Service Reply: Cher client, merci de votre retour. Nous sommes sincèrement désolés des difficultés rencontrées avec ce produit. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non réglé, envoyez-y un ticket. Notre équipe de soutien vous contactera par courriel et vous tiendra au courant jusqu'à sa résolution. Nous vous remercions de votre compréhension.
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