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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Un cliente mas Un cliente mas
Problemas
Separated 2 KW
Me llego con el tubo de toma de aire exterior desviado asi que no puede montarse bien en la base. Normal supongo en un proceso de fabricacion de productos de bajo precio, el problema es que Vevor i el atencion al cliente se lavan las manos. No sorprende, pero para futuros compradores es algo a tener en cuenta.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Bastien Bastien
Pas reçu
Je n’ai pas reçu ma commande je peux pas dire si sa fonctionne bien ou pas
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Jonathan Pritchard Jonathan Pritchard
Garbage
Vertical All in One 8 KW
Couldn’t get unit to even power up. Connected to battery just like instructions said and couldn’t even get the monitor to come on. Waste of time and money.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created already a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Cheap but awful when temps drop
Vertical All in One
It’s a cheap heater and easy to set up for the price, however, when the temperature drops below 20°F, this thing really really really struggles to start and instead leaks because the fuel pump delivers too much diesel when the unit is trying to heat up.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Owner
Can't review a product never got took over 3 weeks n 50 plus emails to get a refund just a heads up dont buy from Vevor cust serv is shit
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our serviceHello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Matthew Pfannenschmidt Matthew Pfannenschmidt
Never received, just refunded
Separated
Ordered another one. Hope it shows. Be nice to have before this huge snowstorm coming in.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Dan Dan
It's only 3 kw
I bought it because it was advertised as 8 kW, but in reality it delivers only about 3.5 kW. This was confirmed by Vevor themselves, who admitted the 8 kW claim is mainly a marketing label. Unfortunately, 3.5 kW is not sufficient to heat the space I intended. Here is their response Dear customer, Thank you for being so patient. Kindly note at 0.36 L/h fuel consumption and ~9.8 kWh/L, the heater can only receive about 3.5 kW of chemical energy. With realistic efficiency (80–90%), the actual heat output is ~2.8–3.2 kW, not 8 kW. The advertised “8 kW” for this type of diesel air heater is not a measured thermal output. It is a nominal/marketing rating or size class, often referring to a theoretical maximum or product category rather than real delivered heat. In practice, many low-cost “8 kW” diesel heaters deliver around 3–4 kW of usable heat, which aligns with your energy-balance calculation. Detailed efficiency or standardized test documentation explaining the 8 kW claim is typically not provided for these products. If you have any more questions, please don't hesitate to contact us.
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Samuel alma diaz Samuel alma diaz
Me
Separated
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Samuel alma diaz Samuel alma diaz
Me
Separated
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Kenneth Kenneth
Pissed off
Vertical All in One
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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