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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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didier didier
air diesel heater
Horizontal All in One 8 KW
beste alles al geprorbeerd maar toestel wil niet starten witte rook grote lucht bel in diesel darm die niet verdwijnt, incl oppompen diesel nieuwe gloeikaars geplaatst , maar blijft het zelfde , altijd fout meldin 01 , battery is 13v 260amp , heb een ander aangekocht voor wissel stukken ,
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tim Tim
Heater
Horizontal All in One
Not working as planned did everything in booklet to ensure done right keeps shutting down or throws e codes not much time to diagnose not really happy
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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nobody
Horizontal All in One
don't know never got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Ovidijus Ovidijus
P
Vertical All in One
After two weeks start problems temperature sensor fail ,over heet problems 🫣 waist money...
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeremiah casey Jeremiah casey
Problems
Separated
Heater will only run for 10/15 minutes, then over heating code.all vents and intake air pipes are clear.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
EllenWNC EllenWNC
farm mama
Vertical All in One
This was not as easy as it looks in the video! Requires considerable venting which we still haven't been able to figure out in our hoophouse. Price seemed like a bargain, but I can't comment on quality or features because we haven't got it installed and may not be able to. So this is not a review of the functionality of this heater - just saying we don't believe we can use it at all.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Thomas Thomas
Not so good.
Separated 2 KW
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mark Shumaker Mark Shumaker
Owner
Horizontal All in One
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Antonio Perez Antonio Perez
Calefacción estacionaria complicada.
Vertical All in One 5 KW
El control que viene no coincide con el del anuncio y el manual de instrucciones debe ser genérico y no viene como configurar la calefacción
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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William William
Mr
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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