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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Charles Runyon Charles Runyon
Work
Horizontal All in One
I never did receive it.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Adrian Adrian
Heater diesel 8 kw
De o calitate îndoielnică.L-am comandat dar a funcționat doar 1 zi după care a apărut o eroare E-7 și nu mai funcționează. Comunicarea cu cei de la vevor este greoaie .
0 people found this helpful
Customer Service Reply: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să urmăriți răspunsurile la tichete și notificările prin e-mail.
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Chris paulson Chris paulson
Mr
Vertical All in One 8 KW
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Troy Troy
Vevor heater
Vertical All in One
Received broken
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chris Chris
Buyer
Vertical All in One
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Travis Travis
Diesel heaters
Horizontal All in One 8 KW
Third heater and all end up clogging regardless of grade of fuel, care , etc.. they only work for a short period of time before they stop working
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
TUDOSA NELU TUDOSA NELU
Nu recomand
Produsul pe care l am primit nu a funcționat corespunzător încă de când l am primit. Apare frecvent eroarea E10 , se inundă cu motorină și nu mai pornește. instrucțiunile din manualul de utilizare, mă refer la .comenzile care se fac din cele trei butoane de pe panoul de comandă, nu corespund probabil cu modelul de placă de bază. Este un produs fabricat din materiale de calitate inferioara , nesigur în funcționare și nu aș avea încredere sa l las in funcțiune pe timpul nopții fără un detector de monoxid de carbon. Concluzie: nu recomand.
0 people found this helpful
Customer Service Reply: Vă mulțumim pentru feedback. Ne pare foarte rău să aflăm despre dificultățile pe care le-ați întâmpinat cu produsul. Am creat un tichet pentru a vă contacta pentru a urmări această problemă. Echipa noastră de asistență pentru clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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jack jack
dieselvärmare vevor
Horizontal All in One
har köpt 2stycken vevor dieselvärmare,den första köptes via fruggo,den fungerade i 3dagar,köpte då ytterligre 1 styck dieselvärmare från vevor,den fungerade i ca 4 dagar till o från.köpte då ett reparations kit,innerhållande glödstift och packningar.har haft isär båda värmarna ingen sot,allt rent,fick då inte igång pumpen på någon av värmarna,köpte då ny dieselpump,som fungerade i ca 6timmar.ifrågasätter om det är fullstädigt skit jag köpt.känner mig totalt lurad.sämsta skit jag köpt,har även försökt att komma i kontakt med support,utan framgång,sämsta supporten jag haft att göra med.varnar andra att köpa dessa produkterbetyg på en scala 1-5,är minus 5 min uppfattning
0 people found this helpful
Customer Service Reply: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.
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Maik Maik
Vevor 12-24V 8KW horizontal Dieselheizung
Horizontal All in One
Die Dieselheizung konnte recht zügig in Betrieb genommen werden, trotz mangelhafter Bedienungsanleitung. Die Kraftstoffpumpe ist recht laut. Leider hat diese auch nur 13 Tage gehalten und ging nach ca 25 Betriebsstunden kaputt, so dass der Fehler E10 und E08 kam. Fehlender Kraftstoff. Die Pumpe tackert zwar aber scheint nicht genügend Kraftstoff zu befördern. Technische Daten in der Bedienungsanleitung für die Ersatzteilbeschaffung sucht man vergebens. Die Retour scheint von Vevor nicht gewollt zu sein. Ich kann das Formular ausfüllen aber nicht absenden. Ob das mit dem günstigen Preis zusammenhängt? Ich habe mir jetzt eine Ersatzkraftstoffpumpe bestellt, mal schauen wie lange diese durchhält. Nettes Spielzeug für Selberschrauber. Qualität ungenügend.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die durch unser Produkt entstanden sind. Wir verstehen die Frustration, die durch eine Fehlfunktion während der Nutzung entstehen kann. Wir bemühen uns, dieses Problem schnellstmöglich zu lösen. Wir werden Sie per E-Mail über Ihr Problem informieren. Bitte überprüfen Sie Ihren Posteingang auf weitere Korrespondenz.
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Morten G.Vindal Morten G.Vindal
Kjøper
Separated 2 KW
Når jeg kjøpte den nye Vevor bluetooth app kontroll diesel varmer 12 v 2 kw så var planen å montere den i båten for å kunne bruke båten noen uker før båten skulle settes på Land. Men jeg har Aldri motatt denne VEVOR Diesel Varmer for jeg har Aldri fått melding fra DHL at pakken var sendt videre til Posten Norge og Posten Norge har Aldri kontaktet meg for å opplyse Meg at jeg skulle betale toll for denne pakken fra VEVOR. Så istedenfor å gi meg kontakt så sendte Posten Norge pakken tilbake til VEVOR. Så hittil har jeg veldig dårlig erfaring med VEVOR og DHL og Posten Norge. Mvh Morten G Vindal
0 people found this helpful
Customer Service Reply: Hei! Vi setter stor pris på at du delte handleopplevelsen din med oss. Det betyr mye for at vi kan forbedre oss. Vi sender tilbakemeldingen din videre til det relevante teamet for å gjøre nødvendige optimaliseringer. Takk igjen for dine verdifulle innspill! Så leit å høre at du fikk problemer med produktet vårt – vi forstår godt hvor frustrerende en feil under bruk kan være. Vi ønsker å få dette ordnet for deg raskt! Husk også at du kan kontakte vår live chat eller vår e-postkundestøtte for å få hjelp!
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