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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Customer Reviews

4 Out of 5
Based on 7497 reviews
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David Thomas David Thomas
Not happy
Separated
I ordered this thing couple weeks ago. I’ve got it installed. It’s not what I ordered. This does not have Bluetooth like my other ones I’ve gotten from you. It has one to six on the settings. My other ones have 1 to 10 on my other settings and I can operate them with my phone and they also turn on and off as needed. This one does not I’m not really happy because I did order a Bluetooth one and this one is not what I ordered.
0 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Disappointed Disappointed
Never Arrived
Vertical All in One
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
A de Wit A de Wit
Tank is lek.
Vertical All in One 8 KW
Kachel is netjes geleverd. Nadat ik hem gevuld had met diesel begon hij te lekken. Blijkbaar een lekke tank. Na contact met vevor, hadden ze een nieuwe tank opgestuurd. Deze is nooit aangekomen. Nu zit ik met een defecte kachel. Communicatie met de helpdesk loopt niet lekker, ze reageren niet op mijn mail.
0 people found this helpful
Customer Service Reply: Hallo, het spijt ons te horen dat ons product problemen heeft veroorzaakt. We begrijpen volkomen hoe frustrerend een storing tijdens het gebruik kan zijn. We willen dit zo snel mogelijk voor u oplossen!
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Wölfle Wölfle
Keine Rückgabe möglich
Horizontal All in One 8 KW
Keine Rückgabe möglich. Anfragen drehen sich im Kreis
1 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Stig Stig
Hyvä laite vähän aikaa
Vertical All in One 8 KW
Neljä aamu toimi laite hyvia mutta viihdettä aamu ohjusyksikkö pimeni ja sen jälkeen laite ei enää saa käyntiin nyt saa toivoo että takuu vielä toimii ja kuinka kauan saa odottaa ennen kun saa lämmityslaite toimimaan.
0 people found this helpful
Customer Service Reply: Pahoittelemme tuotteemme aiheuttamaa haittaa. Ymmärrämme täysin turhautumisen, jota käytön aikana ilmenevä toimintahäiriö voi aiheuttaa. Pyrimme ratkaisemaan asian viipymättä. Lähetämme sinulle sähköpostitse päivityksen ongelmastasi. Ole hyvä ja tarkista sähköpostisi lisätietojen varalta.
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Stian Davidsen Stian Davidsen
Har ikke fått varen jeg bestillte
Horizontal All in One
Hei, jeg har bestillt en dieselvarmer hos dere og kan ikke se å ha motatt den enda. Hva skjer?
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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G P G P
N/A
Not near as good as the other one I have, the "car parking heater model XMZ-D1, 12v,40w, 8kw". This one is the best.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Tony Tony
Broken on arrival
Horizontal All in One 8 KW
Would not turn on Error on start up heater will not start DOA. Trying to contact support will edit if problem is fixed?
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Martin Martin
Kein Titel
Nach vier Jahren ist das Auf geschweißte Rohr der Verbrennungskammer abgefallen. Die Schweißnaht ist sozusagen daneben gegangen
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Jack Jones Jack Jones
D.O.A.
Vertical All in One
First one I ordered works great, but wasn’t enough to heat my unisulated garage so I ordered another. Second one is nothing but issues throwing different codes every time. They claim problem free returns but returning is a problem. I admit customer service is above par and fast to reply. Rather than a problem free return they are sending me a complete generator set..I’m handy and don’t see a problem changing it out, but the expect the buyer to fix a brand new unit. What if a person doesn’t have the tools or capabilities. This is not a problem free return. I buy a lot from vevor. But this got me rethinking my future purchases.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.

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