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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Customer Reviews

4 Out of 5
Based on 7497 reviews
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Richard Smith Richard Smith
Pissed
Horizontal All in One
I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ND ND
Missing critical screw
Unit has manufacturing defect, opened a ticket, ticket can no longer be found in the app or website -- they just throw a system error. Can't get support, can't get chat to work either.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
stephane stephane
site frauduleux
Separated
J'ai acheté un chauffage vévor pour mon camping car et aprés montage je m'apercois de plusieurs disfonctionnement ( erreur de température ambiante , impossibilité de faire des réglages correct ...etc ) et quand j'essaie de contacter le service aprés vente , numéro de téléphone érroné , tchat ne fonctionne pas ainsi que la page de réclamation . Donc impossibilité de regler le problème . Par conséquent site à fuir .
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Thomas Sieck Thomas Sieck
Hat nie funktioniert
Separated 2 KW
Habe die Heizung einbauen lassen, vom Fachmann. Leider ging sie nie, hat mir dolle weiß geraucht. Der Kundendienst hat mir ein Ersatzteil geschick zum selber einbauen... Witzig! ... Und der Fachmann kostet immer Geld. Da kauf ich mir dann lieber gleich ne funktionierende Heizung und habe dann keinen Ärger...
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Lee Lee
Mr
Separated
Never got them ? They make a good product but they ship with 3rd product and they lose packages … if your going to buy anything from them do it at your own risk you may or may not ever get what you order
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Jonathon Murphy Jonathon Murphy
Diesel heater
Horizontal All in One 8 KW
Never showed up.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Josh Josh
I hate this company
Horizontal All in One 8 KW
Avoid Vevor at all costs. It's drop shipped garbage with even worse customer service. A lot of lip service and 0 results.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Japhet Diaz Japhet Diaz
Owner
Vertical All in One 8 KW
It only worked for three hours and then stopped working
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ivan grimshaw ivan grimshaw
Mr
Vertical All in One
Heater only worked 2 weeks and then quit. It was nice while it worked but 2 weeks is unacceptable
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bryce Tedesco Bryce Tedesco
Can't use it!
Horizontal All in One
Order this heater, it came in without the plug power supply cord and 12v car or battery adapter cord. When asking vevor about it they said nothing they can do. Asked them to let me return it and they aren't responding to those requests!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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