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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Ridge Ridge
Brand new awating parts for 2 months
Vertical All in One 8 KW
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
Damian Damian
2kw Diesel Heater
Separated 2 KW
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
David Holmes David Holmes
Mr
Separated
It doesn't have blue tooth connection
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
Earl W. Robertts Jr. Earl W. Robertts Jr.
Boss Man
The directions are the worst! I would have bought another product if I knew this. Unacceptable, very bad.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
Caine  Laderer Caine Laderer
Construction owner
Separated
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
mitch` mitch`
none
good price and does what is says. NEEDS BETTER INSTRUCTIONS. they just tell you you can change things in the settings. that's it, no instruction on how or what you are doing. I think I accidently set a timer. every night I go up to my shed the heater is running but the fuel is almost as full as I left it the night before indicating it hasn't been running long. very frustrating. now I just unplug it when not in use
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
Jordan Jordan
Diesel heater
Separated
Took a while to catch prime . Next to no instructions on how to use it. Had to find everything on YouTube and even then couldn't figure out all the features in the screen. Once we got it running it's awesome to use. Just wish we could figure out all the features and wish it had way more detailed instru tons with how to access all the features
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Tester Tester
Exhaust and Handle Design
Horizontal All in One 8 KW
Please weld an elbow for outside installation of the exhaust so that users don't have to remove the cover to reinstall the exhaust every time it comes loose during transportation (if this is truly a portable camping heater). The handle also needs work as it is not rounded underneath and thoroughly digs into the hands... ouch!
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Slider Slider
Nice unit BUT
Vertical All in One 8 KW
This is the second one we purchased. The first is heating a green house, does a great job. The second one we installed in a cabin. Installation is simple, it works well BUT it's incredibly loud. The noise the fuel pump makes will drive you nuts. These are great for shops and structures you aren't going to be sleeping in.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.

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