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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Mike Mike
Boss
Separated
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
70*** 70***
Fail
Vertical All in One 8 KW
Never received apperantly it was shipped back to the werehouse but no notifacation or credit issued until i reached out.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Phillips James Phillips
Mr.
Separated 2 KW
First time I used it was this past week at Rock lake and all would do is give me code E10 tried to get it to work as was cold in mornings Damn thing no good to us at all
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Martins Martins
S
Separated 2 KW
After of more than a year of use, I can not get rid of rubber/ plastic smell. Every time I use the heater, as soon as it reaches more than 130 degrees C internal temperature, it starts to smell badly, so it makes this heater useless.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
if*** if***
Item not arrived
Separated
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Stig Stig
Feilmerket, oppgis til å være 8 KW, men er 2 KW i virkeligheten
Separated
Kjøpt 4 slike, alle var merket som 8 KW, men var kun på 2 KW. 5,5 mnd med reklamasjon, fremdeles ikke fått tilbake pengene for de. Skal du ha 2 KW varmer er de sikkert fine, men dersom du ønsker 8 KW så blir de for små. Måten man finner det ut er på vekta av selve varmeren, disse er på rundt 3,5 kg, mens en på 5 KW eller 8 KW veier minst 5,5 kg.
2 people found this helpful
Customer Service Reply: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Andreas Müller Andreas Müller
Falsches Versprechen
Separated 2 KW
Läuft nicht mit 24V. Ist in den Elektroschrott gewandert.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Everest-camp Everest-camp
Off-road Trailer
Vertical All in One 5 KW
Firma VEVOR Nie polecam ! ! ! . Nie ma możliwości odesłania wadliwego produktu. NIE przyjmuje reklamacji na uszkodzone produkty elektryczne. Firma VEVOR nie działa zgodnie z EUROPEJSKIM Prawem konsumenta. Jestem rozczarowany przestępczą działalnością.
1 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Stephen Dally Stephen Dally
mt
Vertical All in One 8 KW
poor service month later still no replys no answers ann heapnshit didtwork once from opening
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
julie julie
Garbage
Got one, it stopped working, a few new parts was sent, added them, still nothing, finally they replaced the full heater. Used the new one for a few months, them summer, so no use, along came colder months, turned it on and got another week out of it and the matching is throwing out the same errors as the last one that couldn't be fixed. I gave up. Save you money, it is a piece of crap.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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