Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat
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After sales service
Separated
The product seems ok when I can finally get it to go. However help from Vevor very bad. When asking for trouble shooting help on two seperate occasions they send a link to a suspicious web site and my mail app warns me not to open the link. So I have had to revert to a Facebook user site in the hope someone can help me.
2 people found this helpful
Mr
Vertical All in One
The diesel heater doesn't work at all it comes up E7 and you can go past that. i checked all connections and nothing. I received it Monday sent a filled out form on Vevor web page telling them this and nothing its now Thursday and still no reply so if some one bothers to take the time reading this please sort this out
1 people found this helpful
heater fuel pump fail!
My pump has failed second use!
And not seeing parts on here! Will have to go to third party to find parts. Bummer!
1 people found this helpful
Déçu
Horizontal All in One 8 KW
Moyennement satisfait, pompe bruyante et horloge sur le cadran qui avance énormément !!
0 people found this helpful
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MR
Horizontal All in One 8 KW
Decent concept, let down by build quality and support
I bought this diesel heater expecting a solid budget option, and the core performance was actually fine when it worked. But the build quality doesn't hold up to real-world use - after disconnecting and reconnecting it, the unit stopped powering on entirely. For a heater that's meant to be portable, that's a significant flaw if simply moving or reconnecting it can cause it to fail.
What really let this down was the customer service. When I reached out to customer service, the process was slow and unhelpful - no clear troubleshooting, no urgency, and no real accountability. I asked for a refund or replacement and got nowhere fast, which shouldn't be the case for a fault this straightforward.
Pros: Heats well when functioning, compact design
Cons: Fragile wiring/connections, unreliable after reconnection, poor customer service response
I'd buy again, but I'd go in with expectations set that if something goes wrong, I'll have to sort it out myself rather than rely on any real support.
2 people found this helpful
Mrs
Vertical All in One 5 KW
Was excited to see how this heater would work and impressed with the heating it provides but were totally let down with the loud ticking noise coming from the fuel pump . It’s so loud that we won’t be able to use it as our camping heater as it annoys everyone. 😕
0 people found this helpful
Mr
I had a 5 kw first in my boat but it was too powerful so it was only used at level 1. That's why I bought another 2 kw to be able to utilize it better, But the bearing and fan noise is too high on the 2 kw diesel heater so I will replace it with the 5 kw diesel heater again to reduce the noise. So my experience is that the 2kw diesel heater is useless due to unpleasantly high noise.
0 people found this helpful
Mr
Separated 2 KW
Brought two, both had assembly problems, easy enough to fix as I'm a mechanic, but if not mechanically minded, would have been a throw away.
Little things internally, does not appear to have quality control as someone is not doing their job.
Will only buy 5kw units from now on, have had zero trouble with the 9 I've purchased.
0 people found this helpful
Ms
Due to poor manufacturing it leaked fuel, and still does on startup, but not to the same extent as it first did after we made an alteration/repair ourselves. Initially it took many attempts to get it to keep running. We found the fuel pipe had been folded because it had been crammed into a space that was too small. The manual on/off button gets stuck and will not work sometimes, but the fob works OK. The instructions that come with it are useless. It did not compare favourably in price or quality with another make we had bought previously. Would not buy a Vevor one again.
0 people found this helpful
Mr
Separated
Heater works great but exhaust pipe & muffler broke while installing ,instructions hard to follow,but does work well in end, have not figured out how to connect warranty
0 people found this helpful