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VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Kristen Kristen
Boat owner
Separated
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
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Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Bodenberg Bodenberg
Heizung
Die Heizung ist nicht so gut bei angeblich 6 kW schafft sie es nicht mein Holzschuppen 4x4 richtig warm zu bekommen ich würde sie nicht mehr kaufen
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Don Phillips Don Phillips
Job
Vertical All in One 8 KW
All of it
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Jim G Jim G
The Boss
Vertical All in One 8 KW
The first one that arrived didn't work, wouldn't power up. It was a project to finally get a replacement. It took 2 weeks...finally. The 2nd one worked perfectly and performed better than expected. The reason it's not a 5 star is the aggravation factor of dealing with an email return, very poor process. Finally, the live chat worked, no customer service phone #.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Jarno Tuomikoski Jarno Tuomikoski
Wewor diesel lämmitun
Hyvin lämmittää . Meteliä kyllä pitää isoilla kierroksilla. Låhinnå pumppu.
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Customer Service Reply: Hei! Arvostamme todella, että jaoit ostokokemuksesi kanssamme. Se merkitsee meille paljon, sillä se auttaa meitä parantamaan palveluamme. Kiitos vielä kerran arvokkaasta palautteestasi!
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Robert Robert
Millwrighjt
Priming takes a while - by taking the cover off, you can watch the fuel travel from the reservoir to the burner thru the clear hose. Once it reaches the burner, it works well. With the Exhaust Port on the Bottom, you have to raise the unit up to attach the exhaust hose, making it less stable. The flexible ducting for the heat is short and cheaply made.. It is really thin material and not really made to expand/open up. If you do so, the material falls apart quickly.
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Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Eddie Eddie
Vevor
Horizontal All in One 8 KW
Funkade bra en dag. Nästa dag skärmen var helt död och går inte att starta
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Customer Service Reply: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.
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Jürgen Weber Jürgen Weber
Herr
Netzteil ist nicht dabei, ok, aber auf Nachfrage keine Antwort bekommen...
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Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Arne Berge Hansen Arne Berge Hansen
Tax
Tax in Irland and tax in Norway. Waiting 2 months now for the refund, but not a word!
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Inna Inna
Error codes
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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