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VEVOR Bluetooth App Control Diesel Air Heater, 12V 8KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 8KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

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Troy Troy
Vevor 8kw heater is poor - do not buy.
Vertical All in One 8 KW
Works ok but is extremely noisy. Control panel is very vague and you cant's select metric units (Celsius) despite following the instructions to the letter. This product is poorly conceived.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Joe Borowski Joe Borowski
Mr
Separated 2 KW
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Tomas Tomas
Mr
Horizontal All in One 8 KW
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
Ziad Ziad
Mr
Horizontal All in One 8 KW
My diesel heater smells like diesel and sometimes the diesel here doesn't work it comes up an error it says supply voltage overrun I've checked voltage of check everything sometimes it doesn't want to work
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
Andre Andre
Mr.
Separated 2 KW
The heater itself works fine but the user interface is not that great. It would have been great to have the option to set scheduled run times. The diesel pump is also very loud. For a little bit more I would have been able to buy a better model with better features. The manual is also useless
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Martin Beeson Martin Beeson
Post
Separated 2 KW
Posted took way longer than they said it would be..very disappointed
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Russell Cruson Russell Cruson
Won't run
Separated
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Ray Ray
Leaks exhaust into room, support wouldn't help
Separated
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
Dan Dan
Very bare bones
Vertical All in One 8 KW
Does not come with DC power connectors(battery clips) Very unclear on how to prime and get started. Fuel hose was kinked and did not allow fuel to flow.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Pattie Finley Pattie Finley
Vevor Heater
Horizontal All in One 8 KW
It keeps making a clicking noise every time it starts and it's continuous iit does not stop. And I don't know how to make the clicking noise stop
0 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.

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