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VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Separated 2 KW

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Jason Golightly Jason Golightly
diesel heater
Horizontal All in One 8 KW
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Peter
Mr
Separated
Heater works great but exhaust pipe & muffler broke while installing ,instructions hard to follow,but does work well in end, have not figured out how to connect warranty
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Boss
Separated
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
Bheema Louwrens Bheema Louwrens
Amazing price, but you get what you pay for
Horizontal All in One 5 KW
The most inefficient and ineffective diesel heater I have had the misfortune of buying. It works, but chews through many times more fuel than my other diesel heaters (which, admittedly, were 20x the price) and gives feeble heat... Except at the exhaust. The exhaust gets REALLY hot. It's the only thing that does. I chucked it out and forked out a few grand for a Wallas instead.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shayne Blom Shayne Blom
My own business
Horizontal All in One
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Thomas Thomas
Not so good.
Separated 2 KW
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
KEVIN KEVIN
Automatic Control is worthless
Separated
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Doesn't provide the rated btu's
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Collyn Collyn
Soot clogged everything in two weeks
Vertical All in One
The only conclusion I've come to is that there anti gel in the fuel from the gas station as I live in northern climate and that's what's contaminating my fuel making it not all burn it's smokes a lot I've tried turning it all the way up it just made it unusable
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Todd Todd
DAMAGED/ OVER HEATING
Vertical All in One
First one came damaged but works fine. SECOND ONE HAS BAD SENSOR AND DOESN'T HEAT ABOVE 1 SETTING = JUNK. DONT WORRY UTUBES REVIEW WILL BE WORSE.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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