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VEVOR Cyclone Dust Separator Kit, 19 L Bucket Compact Dust Collector, 50.8-63.5 mm for Woodworking & Shop Wet/Dry Vacuums, with 90 cm Hose, Elbow Adapter, Portable Casters, Translucent PP

Customer Reviews for VEVOR Cyclone Dust Separator Kit, 19 L Bucket Compact Dust Collector, 50.8-63.5 mm for Woodworking & Shop Wet/Dry Vacuums, with 90 cm Hose, Elbow Adapter, Portable Casters, Translucent PP

Customer Reviews

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DS Dirk DS Dirk
Damaged delivery
Damaged delivery 2 Damaged delivery 2
Unfortunately, the shipment arrived damaged, and a roller mount was broken. The adapters do not fit the cyclone very precisely. However, the cyclone itself works perfectly, and there is no longer any dust inside the vacuum cleaner.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464088024623104 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
Eric Eric
Good Value - Effective
Yes
Works well and captures almost all dust. Even with a just a shop vac it performs a lot better than the brand name bucket top cyclones do. There was some damage to the plastic cyclone on arrival but the crack looks superficial and doesn’t affect function. It is well made overall, using sturdy materials. I don’t use the casters but there are only 3 is stability is a concern. One issue - a lot of things smell like the factory or warehouses they sat in when you get them but this thing absolutely reeks like stale old cigarette smoke so badly that I can still smell it in my shop after weeks.
0 people found this helpful
Steve Steve
wood worker
Yes
I really like the product and probably would buy it again. Only 3 stars because the pieces that go from the hose to the cyclone are way too short and don't fit tight at all. If I bump the cyclone or tug the hose at all, one of the hoses will pop off. This is very frustrating. I need to come up with a solution. Also, 4 wheels vs 3 probably would have helped this from being so tippy. Because of this, only 3 stars
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
AK AK
Invoice problems
Yes
THe Item looks ok, but the service at vevor is always complicated. as a company i need an invoice, this should everyone know. But 1. die COmpany who books the money called Ämasian weddig studio (what a freaky name) and 2. you always have to get an invoice there on the website, but sometimes this doesnt work, sometimes the support just sends some corrupted PDF file. thats not good at all. so i wont buy here anymore for this reasons. it must go fast and correct. not arguing about the neccessity of invoices
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Bg Bg
User
Yes
Ir works good as long as you know someone with a 3D printer. None of the adaptors really fit anything, especially if you’re going to be using a shop vac. I had a friend print some adaptors so it’s useable.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Blaise Blaise
M.
Yes
malheureusement cuve pas étanche !
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ferret ferret
meh
Yes
moulding is first class, and functions as any moulded plastic - a static buildup monster unfortunately this is just that, a very basic plastic that does nothing to minimise static bought as what I was hoping to be a larger version of the Oneida one, and aside from size, it is nothing alike if you have an option of getting access to the Oneida 4" cyclone, get that one instead, leave this one on the shelf
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
TexK TexK
Wheel design is poor
Yes
I was surprised to see that the bucket only has 3 wheels. It topples over. very easily. I would not recommend this product if you plan on installing the wheels
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mojo Mojo
Owner
Yes
It barely does the job it is supposed to do. Very disappointed. Not sure if it had a larger hose if it would work better. I am using a 2" hose and it barely catches any of the dust.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Houston Woodworking Houston Woodworking
Still not here! Ordered a month ago.
Yes
Still not here! Ordered a month ago.  1
My credit card was charged immediately. Been a month. Still nothing. VEVOR cannot find the shipment. I have asked for a refund 26 times in email, chat, on the VEVOR message page for my account. Nothing! Nada! No help whatsoever. It may be a good product. I wouldn’t know. All I want is my money back since I have not received the product. The photo is my shop where this would go if it has ever arrived.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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