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VEVOR Core Drill Bit, 2.5" Wet/Dry Diamond Core Drill Bits for Brick and Block, Concrete Core Drill Bit with Pilot Bit Adapter and Saw Blade, 9.5" Drilling Depth, 5/8"-11 Inner Thread, Laser Welding

Customer Reviews for VEVOR Core Drill Bit, 2.5" Wet/Dry Diamond Core Drill Bits for Brick and Block, Concrete Core Drill Bit with Pilot Bit Adapter and Saw Blade, 9.5" Drilling Depth, 5/8"-11 Inner Thread, Laser Welding

63 mm

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RAUL RAUL
Rivas
63 mm
He solicitado la devolucion pero no la han tramitado
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Matt Matt
Terrible warranty and support
63 mm
Do not recommend them based of terrible support alone. Its like pulling teeth to get a replacement product when 1 comes damaged.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mike B Mike B
Cheap pot metal
63 mm
Bought the 2 1/2” core drill bit The pilot bit was not straight. The core bit did not fit the 4” vevor core drill. So I had to use a supplied SDS shank that hold the 2” bit as well as the pilot bit in a hammer drill. First the Allen screw came out which hold the pilot bit. Then the the 2” bit snapped off the SDS shank. Breaking the threads off. Which made the whole set up worthless. The 2” drill is only held on by 3 threads! I was drilling through a non reinforced concrete wall.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeremy Jeremy
Mr.
63 mm
I've ordered this bit twice now. One was supposed to come via post office, the other Fed Ex. Both shipments made it part way and then sat there for 3-4 weeks without moving. Kinda hard to believe 2 delivery services can't get the product delivered. I never received either order but did get refunds on both orders.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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