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VEVOR Cordless Stick Water Transfer Pump, 2000 L/H, Portable Sump Pump with NPT3/4" Garden Hose, 1052 to 1375 mm Adjustable Height, Electric Utility Stick Pump for Pool, Garden, Pond (No Battery)

Customer Reviews for VEVOR Cordless Stick Water Transfer Pump, 2000 L/H, Portable Sump Pump with NPT3/4" Garden Hose, 1052 to 1375 mm Adjustable Height, Electric Utility Stick Pump for Pool, Garden, Pond (No Battery)

Customer Reviews

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24 Reviews
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Jeff Jeff
Handy Man
This was broken right out of the box! Vevor offered to refund HALF what I paid them for it. I opted to return it for a replacement. Fingers crossed the replacement works.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jessye Jessye
Broken out of the box
Product was broken out of the box it will not turn on Have been trying to get support on this product and i have no returns
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Sam Hammond Sam Hammond
Mr
Spent a fortune in Batteries and when I went to use it gor the first time, it wouldn't turn on. I cant get through to Vevor to trouble shoot. Don't recommend
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bonnie R White Bonnie R White
Terrible, adds to landfill
This was literally a piece of junk, completely worthless. They tried to offer me $30 refund to keep it, but it didn't work at all so I held out. Eventually I got my money back and had to take it to the tip.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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