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VEVOR Concession Window 1524x915mm Aluminum Alloy Service Window, for Food Truck, Up to 85 Degrees Stand Serving w/ 4 Sliding Acrylic Windows, Awning Door and Drag Hook, Rainwater Resistant

Customer Reviews for VEVOR Concession Window 1524x915mm Aluminum Alloy Service Window, for Food Truck, Up to 85 Degrees Stand Serving w/ 4 Sliding Acrylic Windows, Awning Door and Drag Hook, Rainwater Resistant

1524 x 915 mm 4 x Acrylic
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Customer Reviews

3 Out of 5
Based on 5 reviews
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To*** To***
👍
👍 5 👍 5 👍 5
I recommend this product.
0 people found this helpful
mike mike
Pitmaster
915 x 610 mm 2 x Flyscreen
Great Product, recommended to another business as well!
0 people found this helpful
Charles Vann Charles Vann
Owner
Perfect fit
3 people found this helpful
carlouzateguinavarro carlouzateguinavarro
i think this was a metal sheet
i think this was a metal sheet 1 i think this was a metal sheet 1
Today in ny there was a lot of wind and the door of my food truck was open and the wind moved the window door and everything broke and my customers got scared and I thought that this window was made of metal and I am surprised that it is plastic I feel scammed and I would like a refund of my money for selling poor quality things
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via the email associated with your order on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.
dave dave
Buyer Beware
1524 x 915 mm 4 x Flyscreen
After purchasing both the concession window and the shipping insurance, the item arrived damaged/cracked in several places and it took Vevor more than a week to respond with a resolution; during which time I was forced to modify the window so that we could continue to operate. Vevor left me out in the cold only conceding to take the item back and issue a refund once received. I do NOT recommend Vevor or their products for anything that may be critical; they don't honor their own insurance policies or respond in any semblance of a timely manner. Buyer beware.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We are truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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