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VEVOR Commercial Vegetable Dicer French Fry Cutter with 4 Blades Wedge Slicer

Customer Reviews for VEVOR Commercial Vegetable Dicer French Fry Cutter with 4 Blades Wedge Slicer

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388 Reviews
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PG*** PG***
Weld failed
2 Sizes + 2 Wedge Blade Wall Mountable
Weld failed 1
A weld broke 1st time using it.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jared Lawler Jared Lawler
Never Received
0.9 cm Bench Top
After waiting for 2 weeks I finally contacted customer service and they verified it had not been shipped so they agreed to cancel the the order. I used an existing $50 coupon I had received for a damaged product I had ordered. Coupon was not refunded.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Martha Gateri Martha Gateri
Worst customer service
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rick Rick
Retired
Went to use the French fry cutter and I could not get the potato through. Ultimately I had to quarter the potato in order to get it to work. So, I’d say it is not mechanically capable of performing what it is meant to do. The apple and orange cutters work fine.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Angel Angel
Cortador
El cortador me ha decepcionado un poco Aparece como profesional, pero las patatas que son un poco duras, cuesta muchisimo picarlas y a su vez por la fuerza que hay que imprimir resulta algo inestable y da miedo que se pueda romper
1 people found this helpful
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Fred rowe Fred rowe
Missing
Missing blades but besides that had to make it work because they never sen t me replaced blades after consulting them.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeffrey Gaudette Jeffrey Gaudette
Missing handle pin and one blade set
This VEVOR professional food chopper works as advertised but didn’t come as advertised. It was supposed to come with 4 blade sets but came without the 1/4” blade set. The handle pin was also missing. I had to install a 1/4” bolt & nut to assemble the device and make it work. It seems to be well built and rugged enough for heavy and repeated use. It is fast, processes well, and eliminates knife work, but changing blade sets is tedious. The missing blade set irritates me to no end. I paid for 4 blade sets-not 3. Didn’t want to go through the hassle of returning it because it does work so well. I will have to purchase the 1/4” blade set again at extra cost. That’s why I give this 3 stars.
0 people found this helpful
Rick Rick
Food Dicer
I was very hopeful with this product because I have bought several evoke products before that I like. The metal on this product produces a black oxide on my hands that makes it unusable with food
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
charlieb charlieb
Works great but its a pain to change blades and find a place to store.
This thing makes dicing and slicing a breeze. Well constructed and easy to use. Perfect for french fries. Problem is that it has 3 different size blades and when you want to change them it requires a lot of disassembly and re-assembly. Its also big and awkward so it doesn't fit my cabinets unless I remove the handle pin.
0 people found this helpful
Luc Luc
Accessori e ricambi inesistenti
La taglierina funziona bene ed è di buona qualita' ma non vendono pezzi di ricambio o lame con misure differenti, questo è l'unico aspetto sfavorevole, per cui consiglio di controllare bene le misure delle lame prima di effetuare l'acquisto.
0 people found this helpful
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