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VEVOR Commercial Vegetable Dicer French Fry Cutter with 4 Blades Wedge Slicer

Customer Reviews for VEVOR Commercial Vegetable Dicer French Fry Cutter with 4 Blades Wedge Slicer

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312 reviews
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Christina A Wise Christina A Wise
Housewife
It gets wobbly if trying to do hard potatoes, however is a nice machine it helps in the kitchen a great deal.
0 people found this helpful
MikeInMelbourne MikeInMelbourne
Mr
item arrived well packed and ready to use. The 1/4" blade struggled with carrot and onion slicers more than 15mm thick and needed a hefty whack on the handle to get it to cope. I haven't tried it with spuds yet but imagine it will be the same. It comes apart reasonably easily for cleaning and the fit and finish is good. It could be improved with a slightly larger plate size (but this would require more force) and some better non slip feet as it tended to slip about on the cutting board. Overall I am pleased with this and it seems more durable the the 'plastic' versions that don't last very long.
0 people found this helpful
Diane Diane
difficult to unscrew to clean
Strong construction. Quite difficult to unscrew to pull apart to clean
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
mohtsham mohtsham
mohtsham
Low price, quality product, but too small and hard to cut vegetables.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
bu*** bu***
Writing size shipped
0.9 cm Bench Top
I ordered the 3/8 inch cutter blades but was shipped the 1/4 inch cutter’s. Disappointed that I received the wrong size but didn’t receive any instruction to return for the correct cutter plates.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience caused by the mix-up with your order,we know this must have been disappointing.Making this right for you is our top priority. We will create a ticket to reach out soon and confirm details with you. Rest assured, we will work out a solution that meets your needs.Please check your inbox promptly for our messages.
Sam van Gurp Sam van Gurp
dhr
3 Sizes + 1 Wedge Blade Bench Top (Hand-pushed)
is niet wat ik verwacht had.hoe kan ik hem retourneren Groet Sam
0 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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PG*** PG***
Weld failed
2 Sizes + 2 Wedge Blade Wall Mountable
Weld failed 1
A weld broke 1st time using it.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jared Lawler Jared Lawler
Never Received
0.9 cm Bench Top
After waiting for 2 weeks I finally contacted customer service and they verified it had not been shipped so they agreed to cancel the the order. I used an existing $50 coupon I had received for a damaged product I had ordered. Coupon was not refunded.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Martha Gateri Martha Gateri
Worst customer service
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rick Rick
Retired
Went to use the French fry cutter and I could not get the potato through. Ultimately I had to quarter the potato in order to get it to work. So, I’d say it is not mechanically capable of performing what it is meant to do. The apple and orange cutters work fine.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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