Customer Reviews for VEVOR Commercial Slushy Machine, 15Lx3 Triple Tank Frozen Drink Machine, 180 Cups Stainless Steel Margarita Smoothie Frozen Drink Maker, Slushie Maker for Home Party Restaurants Cafe Bars

We fight with this thing all day to keep the slush right! We hate this machine so much! The middle compartment is on its second leak so we gave up on it! Now we only use the outside 2! I'm sure they will crap out soon too! I opened a drink shop with slushies and now we are having to save to purchase a new machine!

Machine worked for 5 mos. Had some leaking problems, but mild. Machine is unusable this year and customer support at vevor is TERRIBLE! Sent videos, order number, tried a new seal that came with the machine. No change. Don’t buy this machine and don’t buy from Vevor if you ever want customer support.

BUYER BEWARE So first of all I want to say Vevor's customer service is on point. Weekends, holidays, really anytime someone from the chat is ready to talk to me within minutes of my first message. It is a 3rd part service however they are knowledgeable about the topics I ask. Anything they don't know they refer me to a technician that gets back to me within 24-48 hours. As far as the machine goes I purchased it 5/12/25 and received it a couple weeks later. The machine worked fine until January 10th 2026 where one of the sides was making a hellacious squeaking noise that we had to turn that side off. Tech support - to their credit gave me several parts for free including free shipping and a very detailed video on how to install the parts. However over about a 3 month period of back and forth and several replacement parts it still makes the squeaking noise. In March the middle on started the squeaking noise and now in April the last one is making the squeaking noise. I could probably still talk to tech support about this noise but at this point my customers are disappointed that they can't get their slushies so it's time to just throw this junk machine away and find someone else to buy it from.

Compramos esta máquina y desde El primer momento hacía mucho ruido los ejes las luces parpadeaba llevamos hasta el día de hoy ya va a ser casi un año que la hemos adquirido ni nadie nos da respuesta solamente nos envían correos que se mandemos foto y no hay respuesta nos hacen a nosotros mismos, desmontar la máquina y ponerle aceite la empresa súper poco profesionales

Website says, your product arrives in 2 days when you're making order. but it took 5 days. It's so inconvenient

As First time buyer, received the machine set it all up, put in margarita mixes and machine doesn't make SLUSH or make COLD drink, temperature KEEPS GOING UP, ABSOLUTELY THE WORST SUPPORT, said would send a new machine or issue a refund, INSTEAD THEY SEND ME INSTRUCTIONS TO OPEN AND CHECK CABLES AND FANS IF WORKING, opened it all cables are in place and tight, FANS working perfectly COMPRESSOR WORKING BUT NOT CHILLING ANYTHING. CONTACTED SUPPORT AGAIN AND GET SAME RESPONSE SAYING OUR TEAM WILL GET BACK WITH YOU WITH SOLUTION. WOULD NOT RECOMMEND BUYING FROM THIS COMPANY.