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VEVOR Commercial Slushy Machine, 15Lx2 Double Tank Frozen Drink Machine, 120 Cups Stainless Steel Margarita Smoothie Frozen Drink Maker, Slushie Maker for Home Party Restaurants Cafe Bars

Customer Reviews for VEVOR Commercial Slushy Machine, 15Lx2 Double Tank Frozen Drink Machine, 120 Cups Stainless Steel Margarita Smoothie Frozen Drink Maker, Slushie Maker for Home Party Restaurants Cafe Bars

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68 reviews
Heather Heather
Miss
Miss 3 Miss 3 Miss 3 Miss 3 Miss 3
In the photos , this is how they left my package upside-down on my verandah, I hope it isn't broken like the box pallet it came in
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Steve Steve
Owner
This thing squeaks all the time even though I greased it thoroughly. The instructions are not great either. I get most of my info from YouTube. It makes great drinks but the noise is intolerable
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Michael DiTeodoro Michael DiTeodoro
Leaks alot
Leaks alot 2
Having alot of issues with this Slushy machine leaking. Seems to be coming from underneath. Had this issue with previous machine also. Very frustrating!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Acie Gilkey Jr Acie Gilkey Jr
Bad
Barely used it, 3-5 times then breaks. No assistance with fixing or refund.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Melissa Wilganowski Melissa Wilganowski
Owner
A part broke on it while it was under warranty, and it is nearly impossible to get anything fixed through Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Charlie Charlie
Owner
Owner  1 Owner  1
I sending a request for this machine 3 week ago and I didn’t get any response from your company. Can you please follow up on it and let me know. I really need this machine. I need to replace or repair please Can you call me 386-678-6789 Order # 24110600903716464480 Thank you Charlie
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Billy Henry Billy Henry
Owner Five Star fades
Worst machine on the market. I have been in contract with Vevor for Assitance and I’ve got nothing but the run around.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Katie Katie
NOT A MARG MACHINE
THIS IS NOT A MARGARITA MACHINE- when you open the instruction manual it says multiple times to not put alcohol in this machine as it won’t slush properly, and it won’t. Also, even if you fill your slush liquid below the fill line, if it gets too slushie it will push it out the top of the canister. It is hard to disassemble to clean and I’m disappointed in myself for not learning more about these issues within my return window. For the price I feel scammed, especially for the size of machine. I purchased this size for home use only, as 3L to 15 is a huge jump, and if you under fill it also won’t slush. I did research before purchasing and my issues with it were not available in that research.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.

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