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VEVOR Meat Cutting Machine Commercial 5 mm Cut Thickness Cutter Meat Machine 331lbs/H Commercial Electric Meat Slicing 850W Meat Cutter Machine Stainless Steel Electric Meat Cutter with Crank Handle

Customer Reviews for VEVOR Meat Cutting Machine Commercial 5 mm Cut Thickness Cutter Meat Machine 331lbs/H Commercial Electric Meat Slicing 850W Meat Cutter Machine Stainless Steel Electric Meat Cutter with Crank Handle

Customer Reviews

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72 Reviews
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Lin Lin
Mr.
I’m a home user, not a commercial kitchen, and overall I find this electric meat cutter very useful. It cuts meat quickly and evenly, especially when preparing hot pot or stir-fry portions. Once the meat is properly portioned, the slicing itself is fast and efficient. However, cleaning takes quite a bit of time. The machine has multiple parts and corners that need careful washing, so cleanup is the most time-consuming part of the process. In terms of time spent, for me the ratio is roughly: Meat portioning : slicing : cleaning = 3 : 1 : 6 If you’re okay with spending extra time on cleaning, this machine works well for home use and delivers good cutting results. Just don’t underestimate the cleanup afterward.
0 people found this helpful
Allan Allan
Good machine but...
We purchased this for our small business to help us cut meats for dog treats. The unit works great. Only thing I would warn you is that after a few washes, the replaceable blade unit got rusty pretty fast. Gonna have to replace blade soon. Bought this in July area and it's October now.
0 people found this helpful
Thanh Thanh
Gérant
Bon appareil seulement il ne fait pas ce qui était annoncé, c’est à dire une épaisseur réglable de 2,5 à 10mm, c’est fixé à 3,5mm. Pour moi l’appareil reste au placard tant que je ne trouve pas une solution comme par exemple changement de couteaux pour faire du 2,5mm. Voyons si le service client ou le constructeur peuvent faire quelques choses
4 people found this helpful
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ch*** ch***
Kunt u het alstublieft voor mij vervangen of repareren?
Kunt u het alstublieft voor mij vervangen of repareren? 2 Kunt u het alstublieft voor mij vervangen of repareren? 2 Kunt u het alstublieft voor mij vervangen of repareren? 2
De stalen velgen zijn kapot; ze zijn al bijna een jaar versleten.
0 people found this helpful
Customer Service Reply: We hebben een ticket voor je aangemaakt om dit probleem verder af te handelen. Ons klantenserviceteam neemt per e-mail contact met je op en houdt je op de hoogte totdat het probleem is opgelost. Houd je inbox in de gaten voor onze berichten.
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jwehrlin jwehrlin
Horrible company
Horrible company  1 Horrible company  1
As far as the machine goes it works good because I'm using a friend's. As far as the company goes , is why it's a one star. First machine got delivered with old meat chuncks still in it. I ordered a new machine not a used refurbished one. Vevor sent me a replacement. Second machine came in used also plus missing the stainless steel guards around the blades. I cut myself 2 times just lifting the plastic meat guard up. The plastic film was also missing on the unit. Which was taken off by the previous person that purchased it. This is very unacceptable and a heath risk at the least. I'll update my review once I get a new machine that hasn't been used and isn't a safety violation.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1793998902507]. Please pay attention to the email address associated with your order and reply to us there.
Be*** Be***
Item doesn't work, customer service was terrible.
Can't cut anything just jams up, I received the worste customer service. Instead of doing the return I requested, I'm just offered a few bucks to keep it. I WANT TO RETURN THIS!!! Then my ticket was closed. I'm now going to have to contact my credit card company for a return and chargeback. Ridiculous. I'm never going to buy a vevor product again.
15 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Haouas Haouas
Dipl.-Ing.
Lässt sich sehr schwer reinigen. Nicht zu empfehlen. Die Rückgabe ist außerdem sehr kompliziert.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ling Ling
Mr
Mr 1
Het werk niet en is niet vergoed. Moet een nieuwe bestellen q
1 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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KHB KHB
Feedback
The mashine is working fine but it takes ages to clean it after use. That will prevent me from using it
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Randy Randy
Ray
This doesn’t work as good as they show in the videos I could not get pork loin to go through it and had problems at slicing onions. Not Only the cabbage they said to use to clean it. I did contact them and they had me tighten the nuts even more had to really torque them down. It does work better. They gave me an option of returning it or giving half of my money back. I really wanted this thing to work and it did work better after I torque the nuts down, so I took half my money back and just careful how much stuff I put in it at one time and it is very difficult to clean if you run meat through it
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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