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VEVOR Commercial Immersion Blender, 350W Heavy Duty Hand Mixer, 20 inch Stepless Variable Speed Mixer with Stainless Steel Blade, Multi-Purpose Portable Mixer for Soup, Sauces, Mashed Potatoes, Cream

Customer Reviews for VEVOR Commercial Immersion Blender, 350W Heavy Duty Hand Mixer, 20 inch Stepless Variable Speed Mixer with Stainless Steel Blade, Multi-Purpose Portable Mixer for Soup, Sauces, Mashed Potatoes, Cream

20 inch 350W

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Burned Burned
Don't trust this company
You cannot trust the description of this item. You won't be making baby food with it. I got 12" one and 12" only refers to the want. The unit is so large and heavy it would take two hands and a lot of muscle to wield this product anywhere near something liquid. But that is not the worst part because the unit may perform just fine under the right circumstances. The worst part is there is not return policy because it comes from far, far away if you know what I mean. They are forcing me to keep it even though it has never been out of the box and I have no use for a unit this large. I was prepared to return it same day received. At 160.00 dollars, I cannot afford to just throw it away.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
sam sam
mr.
I have purchased 2 of these blender and both of them prematurely worn out parts. I have reached out customer care and offered me $13 . I paid $189 and $140. I do not recommend anyone Vevor products , cheap quality products , rather spend more on good quality products
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sam sam
mr
I have purchased 2 of these blender and both of them prematurely worn out parts. I have reached out customer care and offered me $13 . I paid $189 and $140. I do not recommend anyone Vevor products , cheap quality products , rather spend more on good quality products
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
So So
Customer
This blender is massive, and it still makes loud noises. Before purchasing anything from this website, please check the size, shape, or weight. The website’s exchange and refund process is cumbersome, and contacting customer service is a hassle. Their customer service is terrible; they don’t solve your problems and try to avoid them. This is my first time reviewing a product or service, and I’ve never encountered such poor customer service.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Martha Gateri Martha Gateri
Worst customer service
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
So disappointed So disappointed
Definitely not heavy duty
I purchased this blender on Jan 22 of 2026. It is now June and it started smoking and cut off. It will not turn back on. I also purchased and extended 1 year warranty. I have contacted them several times and only got a response once in the beginning. To be a member with a warranty I am extremely upset at the course of this matter and the durability. This was suppose to be a heavy duty mixer and we only use it to blend ingredients (liquid , oils, and powders) which are fluid and not thick. So I do not understand why this is taking so long or why after only a few uses (we only use it to process large orders )
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
adnan Mehboob adnan Mehboob
Broken very quick
My machine is not working properly I just bought 2 months ago I m client form your company Last 5 year I did requsted a week ago but there is no solution Complained did a week ago 28 may 48 hours gone Because of this machine I lost my work
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Davide Davide
mr
Dopo pochi minuti di funzionamento il tasto per abilitare il funzionamento in automatico senza dover terene premuto altri tasti ha smesso di funzionare.
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Michał Michał
Odradzam
Pracował 3 dni i się sprzęgło spaliło
0 people found this helpful
Customer Service Reply: Otrzymaliśmy Twoje zgłoszenie i utrzymujemy kontakt w tej sprawie. Obecnie prosimy o przesłanie szczegółowych informacji e-mailem, aby rozwiązać problem i czekamy na Twoją odpowiedź. Zapewniamy, że będziemy kontaktować się z Tobą do momentu całkowitego rozwiązania problemu — prosimy o monitorowanie odpowiedzi na zgłoszenia i powiadomień e-mail.
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kasi kasi
g
same as above
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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