Customer Reviews for VEVOR Commercial Immersion Blender, 350W Heavy Duty Hand Mixer, 20 inch Stepless Variable Speed Mixer with Stainless Steel Blade, Multi-Purpose Portable Mixer for Soup, Sauces, Mashed Potatoes, Cream
20 inch 350W
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Don't trust this company
You cannot trust the description of this item. You won't be making baby food with it. I got 12" one and 12" only refers to the want. The unit is so large and heavy it would take two hands and a lot of muscle to wield this product anywhere near something liquid. But that is not the worst part because the unit may perform just fine under the right circumstances. The worst part is there is not return policy because it comes from far, far away if you know what I mean. They are forcing me to keep it even though it has never been out of the box and I have no use for a unit this large. I was prepared to return it same day received. At 160.00 dollars, I cannot afford to just throw it away.
1 people found this helpful
mr.
I have purchased 2 of these blender and both of them prematurely worn out parts. I have reached out customer care and offered me $13 .
I paid $189 and $140. I do not recommend anyone Vevor products , cheap quality products , rather spend more on good quality products
2 people found this helpful
mr
I have purchased 2 of these blender and both of them prematurely worn out parts. I have reached out customer care and offered me $13 .
I paid $189 and $140. I do not recommend anyone Vevor products , cheap quality products , rather spend more on good quality products
1 people found this helpful
Customer
This blender is massive, and it still makes loud noises. Before purchasing anything from this website, please check the size, shape, or weight. The website’s exchange and refund process is cumbersome, and contacting customer service is a hassle. Their customer service is terrible; they don’t solve your problems and try to avoid them. This is my first time reviewing a product or service, and I’ve never encountered such poor customer service.
0 people found this helpful
Worst customer service
I would not recommend vevor products. I received a non working product and you can not get a hold of customer .
They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments.
Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
0 people found this helpful
Definitely not heavy duty
I purchased this blender on Jan 22 of 2026. It is now June and it started smoking and cut off. It will not turn back on. I also purchased and extended 1 year warranty. I have contacted them several times and only got a response once in the beginning. To be a member with a warranty I am extremely upset at the course of this matter and the durability. This was suppose to be a heavy duty mixer and we only use it to blend ingredients (liquid , oils, and powders) which are fluid and not thick. So I do not understand why this is taking so long or why after only a few uses (we only use it to process large orders )
0 people found this helpful
Broken very quick
My machine is not working properly
I just bought 2 months ago
I m client form
your company
Last 5 year
I did requsted a week ago but there is no solution
Complained did a week ago 28 may
48 hours gone
Because of this machine
I lost my work
1 people found this helpful
mr
Dopo pochi minuti di funzionamento il tasto per abilitare il funzionamento in automatico senza dover terene premuto altri tasti ha smesso di funzionare.
0 people found this helpful
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Odradzam
Pracował 3 dni i się sprzęgło spaliło
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g
same as above
0 people found this helpful