Customer Reviews for VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Lid, 4-Pan Fast Heating Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant, Party

Came defective twice😭

Assurdo che uno non possa ricevere assistenza. Ordine arrivato 2 settimane dopo e soprattutto assistenza assente. La cosa assurda un rimborso parziale di soli 20€. Ridicolo.

Product was good while it lasted. It only worked for 4 months and it was not used everyday. We used it about 10 days out of every month. Very disappointed not the first product from Vevor to give out so quick.

Und als wir dieses Produkt zum zweiten Mal bestellten, wurde es zweimal vom Zoll zurückgeschickt – wer weiß, in welche Region. Wir haben dieses Produkt schon mehrmals gekauft und Sie haben uns den Kaufpreis erstattet, weil es oft nicht verfügbar war. Das ist eine totale Zeitverschwendung für uns, die wir es für unsere Kunden kaufen und montieren müssen.

Stopped working after2 1/2 months. Now getting run around. Don't buy

25090300992618539036 The food warmer broken in less than a year. It no longer heat the food. The element burn out. What a waste of money.

Baine marie was supplied with a drainage valve which could not be inserted into the baine marie opening. Had to call the plumber to fix it and was told that the valve would not fit the opening as it was of the same diameter. Contacted customer care and they keep sending me incorrect instructional videos. They don't even have a phone number to contact.

Is there any kind of warranty on this? Stopped heating after about a month of use.

Sent to an old address not received

Bought this for commercial use and it broke down in just 3 months. Trying to get help has been a nightmare. When equipment fails, you need fast support— responses take forever and no solution has been provided. Save your time and money. Very disappointing experience.