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VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Lid, 4-Pan Fast Heating Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant, Party

Customer Reviews for VEVOR Commercial Food Warmer, 1500W Electric Stainless Steel Steam Food Warmer with Lid, 4-Pan Fast Heating Countertop Buffet Bain Marie with Soup & Perforated Ladles, for Catering, Restaurant, Party

4*1/2 Pans

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153 Reviews
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warkmanagementhq warkmanagementhq
good to use
not the fan that they don't heat up separately. other then that it seems to be a good quality
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Master Miyagi Master Miyagi
Didn’t last a full day!
2*1/3 Pans & 2*1/6 Pans
This unit was delivered to the wrong address and I had to go there to pick it up. Tracking is terrible and the couriers they use in Australia is the cheapest and nastiest network available. This unit had a fatal defect that saw it last less than ten hours of use. I will be returning it for a refund. I’ve bought from Vevor before and had some issues, but none that were as useless as this unit.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Anastasiya Anastasiya
Ms
3*1/3 Pans
Stopped working. You will never get a response from customer service—they simply don't respond. It's impossible to get through by phone or contact anyone for assistance. They even asked me to disassemble a product that is still under warranty. Absolutely terrible company and even worse customer service. I would not recommend them.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ROBERT BANASACK ROBERT BANASACK
Activity Board Member
Activity Board Member  3 Activity Board Member  3 Activity Board Member  3 Activity Board Member  3
Unhappy with this food warmer, the stand by light does not work, the food is warmer at the end where the heating element is, when slow we move food pans around to make sure food is evenly warm. WE WOULD LIKE TO RETURN THIS WARMER.
4 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ndeye Ngom Ndeye Ngom
Buyer
The warmth is not that strong.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ben Ben
Lord
3*1/3 Pans
Im sure they are great, but my seem to have shit itself straight away. Possibly my fault, I have bought another one and we will see how it goes.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ROSI ROSI
LEPASTE
LA SPEDIZIONE ERA INCOMPLETA E NONOSTANTE I DIVERSI SOLLECITI NON MI AVETE ANCORA INVIATO GLI ACCESSORI MANCANTI!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Bjørn Tore Dahl Bjørn Tore Dahl
Poor quality. Rusted after 1.st time use
Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2
This bain marie rusted in the velding seems after first time use. This will defintly be a leak problem in a short while. Its the same with a heater i bought. Its also rusted sheep and poor metal work.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ngalaken Ngalaken
Chauffe plat
Bonjour Je deploi toute de même le manque de tuyaux pour évacuer l'eau dans le bac et ainsi qu'une répartition uniforme de chaleur pendant le chaud.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement !
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Jessica Jessica
Géante
Géante 2 Géante 2
J'ai acheté cette machine il y a un mois. Chaque fois je l'utilise, elle fuit du côté gauche.
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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