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VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

Customer Reviews for VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

8#
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Customer Reviews

4 Out of 5
Based on 230 reviews
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John Garrich John Garrich
Owner
This unit is very light duty. Will be lucky if it last after a couple uses.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Soleiman Soleiman
Mr
22#
the head of the machine, grinding plate, blade etc,,, have rusted after 1st use, Quality is rubbish
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Nathan Nathan
Never received the grinder
I bought the grinder when there were 13 units left 2 weeks before Black Friday and somehow i never received the item. I contacted customer service and they refunded me but provided no reasoning why it never came or a solution where I actually get the item. I was excited to have this for the holiday season and now I can’t re-attempt to buy it because it’s sold out.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Adix Adix
VEVOR Meat Grinder, 7 Lbs/Min
Ordered this meat grinder with #8 mouth meat grinding head. Received smaller electric motor then was in specification, mouthing head was #12 but ALL attachment's (knifes, plats, sausage stuffing tubs) were for #8. Tried to resolved with customer service, but they are completely clueless and never resolved this problem.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dennis bodinr Dennis bodinr
Meat grinder
Received broken took two weeks to get a resolution from vevor if it wasn’t broken I would say it would be a good product but the customer service was a nightmare to get the problem resolved
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
bruno bruno
livraison cata
je n ai pas essaye le produit donc rien a dire par contre 2 articles commandés et un seul arrivé ,et sur le statut de la commande ,mentionné recu pour les 2 reclammation faite ,bien la peine de se debrouiller pour etre a la maison et avoir un service de livraison comme cela
0 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Nous vous remercions de votre retour, qui nous aide à améliorer nos services. Nous vous tiendrons informé(e) par e-mail ; veuillez consulter votre boîte de réception.
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no consiglio no consiglio
arritato rotto
arrivato gia rotto reso non risponde nessuno
0 people found this helpful
Customer Service Reply: Grazie per il tuo feedback. Ci dispiace molto per le difficoltà che hai riscontrato con il prodotto. Abbiamo creato un ticket per aiutarti a risolvere il problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per ricevere i nostri messaggi.
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Celine Celine
Pas complet
Attention pas de tube a saucisses et merguez et impossible a avoir meme séparément, on ne peut faire que des grosses saucisses et des saucissons avec... Déçevant
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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