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VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

Customer Reviews for VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

8#

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Randy Randy
Sharp metal fragments when package opened
When opened the internal packaging was mostly destroyed by rough handling and the pieces were loose in box. Sharp fragment punctured my hand and spent 30 minutes trying to get it out. Fragment from 2 large pieces rubbing against each other and after a thorough cleaning I had to polish to remove scratches. Also the sausage stuffing plate is too small and should be the same thickness as the grinding plates. After I ordered this, the faster, larger capacity #7 grinder was priced far lower than what I bought!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
I. I.
Bor
Bor 2 Bor 2
Wij hebben deze apparaat gekocht bij Vevor.nl en ontvangen in ernstig beschadigd staat, is duidelijk te zien dat het om een retour artikel gaat,Vevor.nl werkt niet mee, dit willen ze vergoeden met €20 tegoedbon en een netwerk snoer. We zijn zeer teleurgesteld over Vevor.nl, waardeloos handeling
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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MIREIA MIREIA
PICADORA VEVOR
Primeramente nos pusimos en contacto con el servicio al cliente para saber si tenian accesorios, ya que otras maquinas tenian y nos dijeron que no que es lo que hay. Falta especificar en la web las medidas de los cortadores etc. Llego la caja hecha un desastre, toda rota. Sacamos la máquina y comprobamos que funcionara bien. Y hoy la hemos usado y lo primero que se ha roto ha sido el embutidor de carne.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Nic Nic
Name
12#
The advertisement of this unit states that it comes with a SAUSAGE MAKER which is misleading. It does come supplied with one sausage tube. However, it is NOT supplied with the required SAUSAGE STUFFING PLATE to be able to use the sausage function without damaging the auger and grinding assembly. I contacted VEVOR via customer service and they were most unhelpful. Buyer beware!
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Randose in virginiV Randose in virginiV
Poor owners manual and instructions but decent grinder at a good price
What a shame this company doesn’t invest a little bit of money in putting good and accurate instructions on their machine and supplying a decent owners manual. For example, the sticker on the grinder instructions to add 100 mL of gear oil. The correct amount is 5 to 8 mL.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Terri's meat grinder Terri's meat grinder
Meat grinder review
The meat grinder that I received was not the one that I ordered. The size was right but the one I ordered had ad handle built into it. The one I received had no handle. The item was far too heavy for me to try to return it, so I chose to keep the one I received. However this caused me to change the review I would have given it. I would rather have one with the handle. It is very difficult to move with out it.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Elektryczna maszynka do mielenia mięsa VEVOR o wy Elektryczna maszynka do mielenia mięsa VEVOR o wy
Maszynka
Maszynka  2
Wszystko by było dobrze jak by ktoś z serwisu się odezwał wysyłam 3 e-meile z pytaniem. Maszynka przyszła do mnie cała zalana olejem i trochę wypukła. Może przez transporcie dostała strzała i się rozszczelnila i olej wyciekł.
1 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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GRAVEZ Monique GRAVEZ Monique
Particulier
Particulier  2 Particulier  2 Particulier  2 Particulier  2 Particulier  2
Je viens de recevoir mon hachoir ce matin. Déjà déçue par la livraison, on me l'a balancé au dessus du portail. Je l'ouvre, il est pas beau car on voit beaucoup les soudures et surtout plein de rivages avec meule sur un côté. Je l'essaye cet après-midi car mz viande attend . Pour l'instant je sais pas si il fonctionne
2 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Samer Alokla Samer Alokla
Fleischwolf
Fleischwolf 1 Fleischwolf 1 Fleischwolf 1
Der Fleischwolf wird sehr heiß und schaltet sich während des Betriebs ständig aus. Das Gerät funktioniert nicht wie erwartet und ist für den vorgesehenen Zweck nicht geeignet. Daher habe ich eine Rückgabe beantragt.
3 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Agar Agar
Hachoir
Très déçu du produit, surchauffe au bout de 10 minutes d'utilisation et se bloque sans pouvoir faire une marche arrière Ne correspond pas du tout au descriptif
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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