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VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

Customer Reviews for VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

8#

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Daniel Daniel
Dead On Arrival
Dead On Arrival 1
After plugging in the machine, it would not turn on at all. I am in the process of returning and I am extremely disappointed. I thought they would test their machines before sending out.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
NadineLarré NadineLarré
Ne fait pas son travail
Je suis déçus, même des steaks pour les achés je les coupe a petit morceaux et il faut démonter toute les 2 minutes pour enlever les petits nerfs si on peut dire, et le cochon n en parlons pas c est pire, sa coûte cher et sa fait pas le travail, a ce prix là je m attendre a autre chose.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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DJENA DJENA
Arrivés endommagés
Bonjour le hachoir vevor est arrivé avec une pièce endommagé malgré plusieurs mails envoyés au service client je n’ai eu aucune réponse de leur part .
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ulf Ulf
Disgruntled buyer
22#
Rubbish product, rubbish service. After I dont know how many emails, they refunded purchase. Plunger supplied for mincer was too long and on first use the screw caught it and minced plastic through the meat. They couldn't supply one, I got one else where. It now sounds like a bearing has gone and I suspect there was no grease in the gear box.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Manuel Prada Manuel Prada
Calificación picadora de carne
Calificación picadora de carne 3 Calificación picadora de carne 3 Calificación picadora de carne 3
En general el envío super rápido y todo llegó, no faltó ninguna pieza, pero tengo la impresión de que antes la máquina había sido usada! Igual no la e probado pero se ve en estado seminuevo! La encendí y la potencia del motor perfecto pero no e picado carne, me gusta su robustez!
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Charles W Hunt Charles W Hunt
Mr
I bought this grinder for the sausage stuffer. It doesnt work because there is no spacer to hold the auger in place when you put the stuffer tube on. Their answer was to put the meat down the shute before you turn the grinder on. I tried this and all that happened was the auger pushed out and filled the grinder with meat. It has been 2 weeks since I contacted vevor with this problem. I have yet to get a response that is going to help. There is no way to call and I think all my communication is from AI
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
August August
Rost
Leider ist der Vorsatz nicht rostfrei und hat innen eine rauhe Oberfläche.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Mark A Rynders Mark A Rynders
Pretty Good Bang for the Buck
Works pretty well. The only thing I don’t care for is that where the metal part mounts to the machine body It is kind of wobbly. This makes the machine feel slightly unstable.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Randy Randy
Sharp metal fragments when package opened
When opened the internal packaging was mostly destroyed by rough handling and the pieces were loose in box. Sharp fragment punctured my hand and spent 30 minutes trying to get it out. Fragment from 2 large pieces rubbing against each other and after a thorough cleaning I had to polish to remove scratches. Also the sausage stuffing plate is too small and should be the same thickness as the grinding plates. After I ordered this, the faster, larger capacity #7 grinder was priced far lower than what I bought!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
I. I.
Bor
Bor 2 Bor 2
Wij hebben deze apparaat gekocht bij Vevor.nl en ontvangen in ernstig beschadigd staat, is duidelijk te zien dat het om een retour artikel gaat,Vevor.nl werkt niet mee, dit willen ze vergoeden met €20 tegoedbon en een netwerk snoer. We zijn zeer teleurgesteld over Vevor.nl, waardeloos handeling
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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