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VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

Customer Reviews for VEVOR Commercial Electric Meat Grinder, 2.3 kg/min Capacity, #8 Industrial Meat Mincer with 2 Stainless Steel Blades, 2 Grinding Plates, 600W Heavy-Duty Sausage Maker, for Kitchen, Restaurant

8#

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emmanuel.schiffmann emmanuel.schiffmann
Matériel cassé
Matériel cassé  2
Tôle plié dans le coin dommage pour un article neuf
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tr*** Tr***
Solid grinder, missing button
Just receive. Grinder works very heavy duty. Has some sharp edges but can’t beat the price. Order arrived within 48 hrs box undamaged however I’m missing the power button lens. Have contacted customer service, hoping it goes well. Review would have been 5 stars and may change if customer service comes through
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
John John
Safety risk - metal in meat!!
Safety risk - metal in meat!! 1 Safety risk - metal in meat!! 1
From the very first grind I noticed metal shavings in the meat. The shavings come from where the auger rotates in the round disc at the front. Beware!!!! This is huge safety hazard considering the hard metals used in the parts. I returned my unit and went with a different brand.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
damien-arci damien-arci
Mauvais service
Pas reçu ma commande un service appre vente catastrophique et même pas un juste commercial je suis vraiment déçu
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre situation ait été prise en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions. Par ailleurs, nous vous présentons nos sincères excuses pour l'expérience logistique insatisfaisante que vous avez vécue. Nous avons pris bonne note de ce problème et en informerons notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions pour vos commentaires, qui nous aident à améliorer nos services.
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Gl*** Gl***
Unreliable Courier,product undelivered
22#
This item was never delivered. Despite numerous attempts over a three-week period to obtain an update from the courier, no resolution was provided, and the item was ultimately confirmed lost. A refund was subsequently processed. I'd strongly encourage Vevor to review its courier arrangements in Australia. A replacement order has now been placed, and I hope for a more reliable delivery outcome this time.
2 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Frederic Escriva Frederic Escriva
Transporteur a bannir
Bonjour reçu dans un état pitoyable prise écrasée capot tordu et surtout manque 1 grille et une lame Carton posé sur le trottoir complètement éclaté
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Bruno RICOUX Bruno RICOUX
A fuir
Mauvaise qualité impossible de mettre d'autres grilles les dimensions ne sont pas au standard
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Nick Nick
do not buy!!
used it once in Greece came out of the shaft into the meat had to throw away a bunch of meat! would not recommend customer service has been terrible about returning it!!
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
lu*** lu***
Someone to talk to or exchange or refund.
Machine is what expected but is leaking oil from front. Wrote to customers service and it was normal and oil Is still coming out when l touch in front of meat grinder. Ask for refund or new machine and no help. So l waiting for a computer to text because they don't talk to you They text and I am not happy.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kaleb Kaleb
Meat grinder
The product is great for small batches of meat but will overheat and trip out if you run it very long or put a tough cut of meat in it honestly wish I would’ve got the bigger grinder if I knew then what I know now about this grinder
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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