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VEVOR Commercial Food Warmer, 6-Pan Electric Steam Table, 1200W Professional Countertop Stainless Steel Buffet Bain Marie with 30-85°C Temp Control for Catering, Buffet, Parties, Restaurants

Customer Reviews for VEVOR Commercial Food Warmer, 6-Pan Electric Steam Table, 1200W Professional Countertop Stainless Steel Buffet Bain Marie with 30-85°C Temp Control for Catering, Buffet, Parties, Restaurants

6*1/6 Pans

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Mannu Mannu
Bad quality
VEVOR IS SCAM, they make you order products with return policy policy but in actual there is no return policy.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Sandra Roman Sandra Roman
Owner
Never arrived.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
hugh dampier hugh dampier
Business owner
Leaked from multiple spots
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jw Jw
Worked for a month
It only worked for a month. The warmer turns on and the lights work, however, it no longer heats up.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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2*1/3 Pans & 2*1/6 Pans
do not recommend
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John John
Truthfully don’t know if the carrier or manufacturer caused damage
Box came in decent shape, a little dents here and there but cosmetically the item looks good. However, the power cuts out completely. Unreliable. And the shipping time estimated is also unreliable, the item came days after I needed it for a big event but didn’t work either way.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Usman Faizi Usman Faizi
Owner
Terrible buy on top of that I said after three days of purchase I like to return it’s malfunctioning… now they are sending me parts to fix it myself I am sure it will not be fixed it’s very poorly made ….
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JERRY JERRY
owner of Wrap N Go
we bought the warmer for large event in our food truck, we trusted vevor because of our other orders. but this one....... it leaks from the get go. right out of the box. i contacted them and they tried to tell me i over filled the unit. i set it back up and filled it between max and min. turned it on and few minutes i started to leak out the bottom. i shot a video and sent it to them. they offered me $47 dollars and keep the leaking unit. its a fire shock hazard, it starts to leak out the plug and down the cord. i paid $151 and now i could loose $2000 plus daily on something that can kill or injured someone. i have beg event coming in april that i will lose money because they just want to send me $47 dollars and possible killing an employee or my self? come on vevor please make this right. Jerry Wrap 'N Go llc https://www.swisstransfer.com/d/41291406-be73-446d-b68c-7a87dc039edc
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
eduardo eduardo
necesito devolver
devolver el pedido mediadas muy grandes
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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mr mr
operator
Complete junk. It broke the first day, i was sent parts, fixed it, it broke again. I bought, both were broke within 30 days. Don't waste money on these. waste of time and money.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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