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VEVOR Electric Cotton Candy Machine, 1000W Candy Floss Maker, Commercial Cotton Candy Machine with Stainless Steel Bowl, Sugar Scoop, and Drawer, Perfect for Home Kids Birthday, Family Party Pink

Customer Reviews for VEVOR Electric Cotton Candy Machine, 1000W Candy Floss Maker, Commercial Cotton Candy Machine with Stainless Steel Bowl, Sugar Scoop, and Drawer, Perfect for Home Kids Birthday, Family Party Pink

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Customer Reviews

4 Out of 5
Based on 162 reviews
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162 Reviews
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Alessandro Alessandro
Macchina zucchero filato
Macchinario ben fatto, arrivato nei tempi previsti e con un ottimo qualità/prezzo. Lo uso molto spesso per la mia attività e fino a questo momento non mi ha mai deluso, lo consiglio
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cathy cathy
ras
Très compliqué d'avoir une facture, sur le site impossible de trouver l'onglet facture.... j'ai réussi à avoir la plateforme au téléphone qui m'a dit m'envoyer la facture.... (un pdf de 13 feuilles !) Vous pouvez n'imprimer que la 3ème feuille. Sinon le matériel est de bonne qualité
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sabine sabine
Pas pour pro
Ne chauffe pas assez vite .vonvuent que pour la maison mais pas pour professionnel
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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oanamobilier oanamobilier
Nu as mai comanda
Nu îmi place deloc cum funcționează. Aruncă vata in toate părțile și consumă foarte mult zahar... dezamăgită maxim
1 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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Matthieu Matthieu
Defect apparaat ontvangen en de service is verschrikkelijk slecht. Koop dit NIET bij Vevor.nl !!!
Defect apparaat ontvangen en de service is verschrikkelijk slecht. Koop dit NIET bij Vevor.nl !!! Ik heb de nieuwste versie VEVOR Elektrische Suikerspinmachine gekocht in het rood (normaal €135), maar als combi met de overkapping voor €195. Wat een drama. Hij ziet er professioneel uit, maar weegt heel licht. Toen ik deze aanzette ratelde hij, maakte veel herrie, maar werd niet heet, zelfs na 10 minuten. Via de Chatservice vroeg de technici om een video, maar na opnieuw aanzetten hoorde ik een KNAL en de stoppen vlogen eruit. Ik heb ze de video meegestuurd. Steeds maar weer zeggen ze , heb 2 dagen geduld voor de technici. Ik wil geen technici, maar een retour-label. Keer op keer op keer werd ik aan het lijntje gehouden. ik kreeg wel steeds de keuze om genoegen te nemen met €98 retourbetaling en dan mag ik die zooi houden, maar een losse unit van dit model kost €135. Ik kan deze ook via Bol.com aanschaffen en dan heb je dit gelazer niet.
1 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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manu manu
qualite de fabrication
qualite de fabrication 3
Soudure apparente dans récipient rond, trou pas centré
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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el cheeff el cheeff
chuches
todo ok
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Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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nicola nicola
terrible customer service
customer service is absolutely terrible
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bdpede Bdpede
Took some work
Out of the box it did not work right. Heated and spun but as soon as sugar was poured in the flossed sugar went down toward the base. It built up under the bowl and started burning below the bowl. I am not an expert but everything pointed to the motor spinning in the wrong direction and the side fins were directing the floss down. I swapped the motor leads at the rectifier to change the direction. It now works perfect. Would have been 5 stars if it would have been received in working condition.
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Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Michele Michele
Mrs.
The dome to the cotton Candy machine was delivered smashed. It took many email messages to fix the problem. There is NO one to speak to in customer service. You can only email back and forth to fix a problem. I willl never purchase from this company again. I’m in my 60’s and truly wish customer service was better.
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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