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VEVOR Combination Wrench Set, 24-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set SAE 1/4" to 7/8", Metric 8 mm to 19 mm, Ideal for General Household, Auto Repairs, Emergency

Customer Reviews for VEVOR Combination Wrench Set, 24-Piece Ratcheting Wrench Set with Organizer Rack, Cr-V Steel Wrench Set SAE 1/4" to 7/8", Metric 8 mm to 19 mm, Ideal for General Household, Auto Repairs, Emergency

24 PCS
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Customer Reviews

4 Out of 5
Based on 687 reviews
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687 Reviews
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Otrder never came Otrder never came
Did not receive
12 PCS
Never received the order. It was somehow "lost". Received a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Michael Salvi Michael Salvi
Owner
30 PCS
I can't review the wrenches as I have never received them. Shipper posted item lost. Been trying to get this resolved. I bought my son the same set of wrenches and they are very good.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Lazaro Mena Lazaro Mena
Mr
16 PCS
Hi I never receive this order, if you don’t have the parts please return the money thank you
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Allen Terry Allen Terry
Mr
16 PCS
Never recieved no refund as of this date
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Fernando Ramirez Fernando Ramirez
Combination wrenches metric
16 PCS
If i could get a tracking update and or the tools i ordered have gotten with customer servce and they them selves dont know were my order is so there is no way to make a review on something that say deliver !??? And product to review ???????
0 people found this helpful
Customer Service Reply: "Dear valued customer, We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
Peter Fitzsimons Peter Fitzsimons
Mr
16 PCS
Very poor quality
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
ByronSmith ByronSmith
Horrible
Absolutely horrible customer service. Never seen anything like it. Wait a month on an order that is obviously lost. They give u a date then when that is up u wait some more. Shop at harbor freight where they know how to treat a good customer
4 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.

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