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VEVOR Collapsible Folding Wagon, 2 cu.ft Grass Wagon Cart with All-Terrain 5in Wheels, Heavy Duty Folding Wagon Cart 220 lbs Weight Capacity with Drink Holders, Sports Wagon for Camping, Shopping, Gar

Customer Reviews for VEVOR Collapsible Folding Wagon, 2 cu.ft Grass Wagon Cart with All-Terrain 5in Wheels, Heavy Duty Folding Wagon Cart 220 lbs Weight Capacity with Drink Holders, Sports Wagon for Camping, Shopping, Gar

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Chris Chris
Mr.
1320 x 565 x 1065 mm
Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more assistance, please check our "Contact Us" page online, in the bottom navigation bar. Through this section, submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.

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